Mutual Financial Partners
40 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mutual Financial Partners complaint mix by product
- Debt collection 37 92.5% – 0% relief
- Payday loan 2 5.0% – 0% relief
- Payday loan, 1 2.5% – 0% relief
How Mutual Financial Partners's 40 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 37 |
| Payday loan | 2 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 11 |
| CA | 5 |
| FL | 3 |
| OH | 3 |
| WI | 2 |
| OK | 2 |
| TN | 2 |
| MA | 2 |
| IN | 2 |
| SC | 1 |
| MS | 1 |
| AL | 1 |
| UT | 1 |
| NC | 1 |
| VA | 1 |
| MI | 1 |
| SD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper contact or sharing of info | 11 |
| Communication tactics | 8 |
| Taking/threatening an illegal action | 6 |
| Disclosure verification of debt | 5 |
| False statements or representation | 3 |
| Cont'd attempts collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 2 |
| Can't contact lender | 1 |
| Received a loan I didn't apply for | 1 |
| Charged fees or interest you didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 16 | 100% |
| 2014 | 18 | 100% |
| 2015 | 1 | 100% |
| 2016 | 1 | 0% |
| 2019 | 1 | 0% |
| 2021 | 2 | 0% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Mutual Financial Partners
Mutual Financial Partners's 40 logged complaints stay concentrated: only 17 states show a filing on record. Only 10% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2022-03-10.
Mutual Financial Partners answers 87.5% of complaints inside the CFPB's tracked window and closes 22.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper contact or sharing of info."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mutual Financial Partners.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Mutual Financial Partners have?
40, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Mutual Financial Partners respond to complaints on time?
87.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Mutual Financial Partners?
"Improper contact or sharing of info", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.