CFPB · Single-product concentration
MSW Capital, LLC
41 CFPB complaints · 75.6% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
MSW Capital, LLC: 75.6% of 41 CFPB complaints sit in "Debt collection". Timely 87.8% · relief 0%. Allegations, not findings.
- Single-product concentration
- -50% filings 2013 to 2025
CFPB relief outcome brief
CCDB company msw-capital-llc
0% relief · 87.8% timely · 41 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
MSW Capital, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
MSW Capital, LLC scores strongest on closed with explanation (96/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
79 / 100 percentile-benchmarked
87.8% of complaints answered inside the CFPB 15-day window
Closed with explanation
96 / 100 percentile-benchmarked
97.6% of complaints closed with an explanation to the consumer
Most of MSW Capital, LLC's 41 filings include narrative text
53.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
MSW Capital, LLC complaint mix by product
- Debt collection 31 75.6% – 0% relief
- Credit reporting, 6 14.6% – 0% relief
- Credit reporting 1 2.4% – 0% relief
- Mortgage 1 2.4% – 0% relief
- Money transfer, 1 2.4% – 0% relief
- Credit card 1 2.4% – 0% relief
How MSW Capital, LLC's 41 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 31 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Credit reporting | 1 |
| Mortgage | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Credit card or prepaid card | 1 |
Where MSW Capital, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 14.6% of this company's filings
MSW Capital, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -50% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 6 |
| AZ | 4 |
| OH | 3 |
| NJ | 2 |
| NE | 2 |
| GA | 2 |
| MD | 2 |
| VA | 2 |
| TX | 2 |
| CA | 2 |
| NH | 1 |
| LA | 1 |
| MI | 1 |
| NC | 1 |
| IL | 1 |
| CO | 1 |
| PA | 1 |
| MN | 1 |
| NV | 1 |
| AE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 10 |
| Disclosure verification of debt | 7 |
| Incorrect information on your report | 5 |
| Written notification about debt | 4 |
| Attempts to collect debt not owed | 3 |
| False statements or representation | 2 |
| Taking/threatening an illegal action | 2 |
| Took or threatened to take negative or legal action | 2 |
| Improper contact or sharing of info | 1 |
| Incorrect information on credit report | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Fraud or scam | 1 |
| Closing your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 0% |
| 2014 | 3 | 66.7% |
| 2015 | 11 | 90.9% |
| 2016 | 5 | 100% |
| 2017 | 8 | 100% |
| 2018 | 8 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
MSW Capital, LLC filings cluster in one product
MSW Capital, LLC's 41 logged complaints stay concentrated: only 22 states show a filing. 53.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-12-16.
MSW Capital, LLC answers 87.8% of complaints inside the CFPB's tracked window and closes 97.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about MSW Capital, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for MSW Capital, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 41.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for MSW Capital, LLC (87.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration