CFPB · Single-product concentration
Atlantic Bay Mortgage Group LLC
109 CFPB complaints · 94.5% in "Mortgage" · top issue Trouble during payment process.
Atlantic Bay Mortgage Group LLC: 94.5% of 109 CFPB complaints sit in "Mortgage". Timely 97.2% · relief 2.8%. Allegations, not findings.
- Single-product concentration
- +200% filings 2014 to 2026
CFPB relief outcome brief
CCDB company atlantic-bay-mortgage-group-llc
2.8% relief · 97.2% timely · 109 filings · Mortgage
Same-product relief peers
Nearest relief peer: Neighborhood Assistance Corporation of America ("NACA") (2.8% relief)
Atlantic Bay Mortgage Group LLC closes 2.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Atlantic Bay Mortgage Group LLC's 109 filings include narrative text
62.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Atlantic Bay Mortgage Group LLC complaint mix by product
- Mortgage 103 94.5% – 3% relief
- Credit reporting, 4 3.7% – 0% relief
- Credit reporting 2 1.8% – 0% relief
How Atlantic Bay Mortgage Group LLC's 109 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 103 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit reporting or other personal consumer reports | 2 |
Where Atlantic Bay Mortgage Group LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 33% of this company's filings
Atlantic Bay Mortgage Group LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 9
- +200% vs 2014
Top States
| State | Complaints |
|---|---|
| VA | 36 |
| NC | 32 |
| FL | 10 |
| SC | 7 |
| GA | 5 |
| MD | 4 |
| CA | 2 |
| KY | 2 |
| NY | 2 |
| DE | 1 |
| TX | 1 |
| OH | 1 |
| NJ | 1 |
| NV | 1 |
| AE | 1 |
| NH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 44 |
| Applying for a mortgage or refinancing an existing mortgage | 17 |
| Struggling to pay mortgage | 11 |
| Closing on a mortgage | 11 |
| Incorrect information on your report | 7 |
| Application, originator, mortgage broker | 7 |
| Loan servicing, payments, escrow account | 5 |
| Unable to get your credit report or credit score | 1 |
| Credit decision / Underwriting | 1 |
| Other | 1 |
| Settlement process and costs | 1 |
| Loan modification,collection,foreclosure | 1 |
| Improper use of your report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 66.7% |
| 2015 | 2 | 100% |
| 2016 | 7 | 100% |
| 2017 | 10 | 100% |
| 2018 | 9 | 88.9% |
| 2019 | 5 | 100% |
| 2020 | 15 | 93.3% |
| 2021 | 12 | 100% |
| 2022 | 7 | 100% |
| 2023 | 11 | 100% |
| 2024 | 9 | 100% |
| 2025 | 10 | 100% |
| 2026 | 9 | 100% |
Source: CFPB Consumer Complaint Database
Atlantic Bay Mortgage Group LLC filings cluster in one product
Atlantic Bay Mortgage Group LLC's 109 logged complaints stay concentrated: only 16 states show a filing. 62.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-05-06.
Atlantic Bay Mortgage Group LLC answers 97.2% of complaints inside the CFPB's tracked window and closes 97.2% with a written explanation. 2.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Atlantic Bay Mortgage Group LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Atlantic Bay Mortgage Group LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 109.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Atlantic Bay Mortgage Group LLC (97.2% timely; 2.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration