Atlantic Bay Mortgage Group LLC
109 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Atlantic Bay Mortgage Group LLC complaint mix by product
- Mortgage 103 94.5% – 3% relief
- Credit reporting, 4 3.7% – 0% relief
- Credit reporting 2 1.8% – 0% relief
How Atlantic Bay Mortgage Group LLC's 109 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 103 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit reporting or other personal consumer reports | 2 |
Top States
| State | Complaints |
|---|---|
| VA | 36 |
| NC | 32 |
| FL | 10 |
| SC | 7 |
| GA | 5 |
| MD | 4 |
| CA | 2 |
| KY | 2 |
| NY | 2 |
| DE | 1 |
| TX | 1 |
| OH | 1 |
| NJ | 1 |
| NV | 1 |
| AE | 1 |
| NH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 44 |
| Applying for a mortgage or refinancing an existing mortgage | 17 |
| Struggling to pay mortgage | 11 |
| Closing on a mortgage | 11 |
| Incorrect information on your report | 7 |
| Application, originator, mortgage broker | 7 |
| Loan servicing, payments, escrow account | 5 |
| Unable to get your credit report or credit score | 1 |
| Credit decision / Underwriting | 1 |
| Other | 1 |
| Settlement process and costs | 1 |
| Loan modification,collection,foreclosure | 1 |
| Improper use of your report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 66.7% |
| 2015 | 2 | 100% |
| 2016 | 7 | 100% |
| 2017 | 10 | 100% |
| 2018 | 9 | 88.9% |
| 2019 | 5 | 100% |
| 2020 | 15 | 93.3% |
| 2021 | 12 | 100% |
| 2022 | 7 | 100% |
| 2023 | 11 | 100% |
| 2024 | 9 | 100% |
| 2025 | 10 | 100% |
| 2026 | 9 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Atlantic Bay Mortgage Group LLC
Atlantic Bay Mortgage Group LLC's 109 logged complaints stay concentrated: only 16 states show a filing on record. 62.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-05-06.
Atlantic Bay Mortgage Group LLC answers 97.2% of complaints inside the CFPB's tracked window and closes 97.2% with a written explanation. 2.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Atlantic Bay Mortgage Group LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Atlantic Bay Mortgage Group LLC have?
109, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Atlantic Bay Mortgage Group LLC respond to complaints on time?
97.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Atlantic Bay Mortgage Group LLC?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.