Total complaints
12
Filed since 2017
2026 data Public-data reference. official source
Money Services, Inc., d/b/a Texoma Finance
12 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
12 consumer complaints filed with the CFPB
This profile shows Money Services, Inc., d/b/a Texoma Finance's complaint history from CFPB public records. 12 consumers have filed complaints since 2017. The company has a 83.3% timely response rate and has provided relief in 25% of cases.
12
Total Complaints
83.3%
Timely Response
0%
Disputed
25%
Relief Provided
3
States Active
2017
Since
Timely response
83.3%
CFPB-tracked response window
Relief rate
25%
Closed with monetary or non-monetary relief
Timely response rate 83.3%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 25.0%
Industry median
Share closed with monetary or non-monetary relief.
Money Services, Inc., d/b/a Texoma Finance complaint mix by product
- Debt collection 8 66.7% – 25% relief
- Credit reporting 2 16.7% – 0% relief
- Payday loan, 2 16.7% – 50% relief
How Money Services, Inc., d/b/a Texoma Finance's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 8 |
| Credit reporting or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 2 |
Top States
| State | Complaints |
|---|---|
| OK | 10 |
| WA | 1 |
| OR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 4 |
| Attempts to collect debt not owed | 2 |
| False statements or representation | 2 |
| Incorrect information on your report | 1 |
| Problem when making payments | 1 |
| Improper use of your report | 1 |
| Charged fees or interest you didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2020 | 1 | 0% |
| 2023 | 3 | 66.7% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Money Services, Inc., d/b/a Texoma Finance
Money Services, Inc., d/b/a Texoma Finance has accumulated 12 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Money Services, Inc., d/b/a Texoma Finance reports a 83.3% timely-response rate and has closed 75% of cases with a written explanation to the consumer. 25% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Money Services, Inc., d/b/a Texoma Finance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Money Services, Inc., d/b/a Texoma Finance have?
Money Services, Inc., d/b/a Texoma Finance has received 12 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Money Services, Inc., d/b/a Texoma Finance respond to complaints on time?
Money Services, Inc., d/b/a Texoma Finance has a 83.3% timely response rate to CFPB complaints.
What is the most common complaint about Money Services, Inc., d/b/a Texoma Finance?
The most common issue reported against Money Services, Inc., d/b/a Texoma Finance is "Took or threatened to take negative or legal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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