CFPB · Narrative-heavy record
Money Services, Inc., d/b/a Texoma Finance
14 CFPB complaints · 42.9% with narratives · top issue Took or threatened to take negative or legal action.
Money Services, Inc., d/b/a Texoma Finance: 42.9% of 14 filings include consumer narratives. Timely 78.6% · relief 28.6% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- +400% filings 2017 to 2026
CFPB relief outcome brief
CCDB company money-services-inc-d-b-a-texoma-finance
28.6% relief · 78.6% timely · 14 filings · Debt collection
Same-product relief peers
Nearest relief peer: Check Into Cash Inc. (29% relief)
Money Services, Inc., d/b/a Texoma Finance closes 28.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Money Services, Inc., d/b/a Texoma Finance scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (47/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
28.6% of complaints closed with relief to the consumer
Timely response
63 / 100 percentile-benchmarked
78.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
47 / 100 percentile-benchmarked
71.4% of complaints closed with an explanation to the consumer
Most of Money Services, Inc., d/b/a Texoma Finance's 14 filings include narrative text
42.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Money Services, Inc., d/b/a Texoma Finance complaint mix by product
- Debt collection 9 64.3% – 22% relief
- Payday loan, 3 21.4% – 67% relief
- Credit reporting 2 14.3% – 0% relief
How Money Services, Inc., d/b/a Texoma Finance's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 9 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting or other personal consumer reports | 2 |
Concentrated filing states for Money Services, Inc., d/b/a Texoma Finance
Top states by attributed CFPB complaint volume for this company
- Leading state
- OK
- 85.7% of this company's filings
Money Services, Inc., d/b/a Texoma Finance rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +400% vs 2017
Top States
| State | Complaints |
|---|---|
| OK | 12 |
| OR | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 5 |
| False statements or representation | 2 |
| Attempts to collect debt not owed | 2 |
| Problem when making payments | 2 |
| Improper use of your report | 1 |
| Incorrect information on your report | 1 |
| Charged fees or interest you didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2020 | 2 | 0% |
| 2023 | 3 | 66.7% |
| 2024 | 1 | 100% |
| 2025 | 2 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Money Services, Inc., d/b/a Texoma Finance's narrative-rich complaint ledger
Money Services, Inc., d/b/a Texoma Finance's 14 logged complaints stay concentrated: only 3 states show a filing. 42.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-03-23.
Money Services, Inc., d/b/a Texoma Finance answers 78.6% of complaints inside the CFPB's tracked window and closes 71.4% with a written explanation. 28.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Money Services, Inc., d/b/a Texoma Finance.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Money Services, Inc., d/b/a Texoma Finance: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 78.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Money Services, Inc., d/b/a Texoma Finance (78.6% timely; 28.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record