CFPB · Single-product concentration

Midwest Service Bureau, Inc.

69 CFPB complaints · 95.7% in "Debt collection" · top issue Communication tactics.

69 CFPB complaints

Midwest Service Bureau, Inc.: 95.7% of 69 CFPB complaints sit in "Debt collection". Timely 95.7% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +800% filings 2015 to 2026

CFPB relief outcome brief

CCDB company midwest-service-bureau-inc

0% relief · 95.7% timely · 69 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Midwest Service Bureau, Inc.(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Midwest Service Bureau, Inc. and nearest filing-volume peers

Midwest Service Bureau, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Midwest Service Bureau, Inc. scores strongest on closed with explanation (97/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

52 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

92 / 100 percentile-benchmarked

95.7% of complaints answered inside the CFPB 15-day window

Closed with explanation

97 / 100 percentile-benchmarked

98.6% of complaints closed with an explanation to the consumer

Most of Midwest Service Bureau, Inc.'s 69 filings include narrative text

58% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 95.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Midwest Service Bureau, Inc. complaint mix by product

Total complaints: 69

Midwest Service Bureau, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 69 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 66 complaints (95.7%), resolution 0.0% Debt collection 95.7% Credit reporting,: 2 complaints (2.9%), resolution 0.0% Credit reporting: 1 complaints (1.4%), resolution 0.0%
  • Debt collection 66 95.7% – 0% relief
  • Credit reporting, 2 2.9% – 0% relief
  • Credit reporting 1 1.4% – 0% relief

How Midwest Service Bureau, Inc.'s 69 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 66
Credit reporting, credit repair services, or other personal consumer reports 2
Credit reporting or other personal consumer reports 1

Concentrated filing states for Midwest Service Bureau, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
KS
69.6% of this company's filings
KS48MO6FL4OK3TX3IL2AZ1IN1

Midwest Service Bureau, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
9
+800% vs 2015
024681012 201520162017201820192020202120222023202420252026 9

Top States

State Complaints
KS 48
MO 6
FL 4
OK 3
TX 3
IL 2
AZ 1
IN 1
AR 1

Top Issues

Issue Complaints
Communication tactics 22
Threatened to contact someone or share information improperly 11
Written notification about debt 11
Took or threatened to take negative or legal action 8
Attempts to collect debt not owed 7
Improper contact or sharing of info 3
False statements or representation 2
Incorrect information on your report 2
Disclosure verification of debt 2
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2016 6 100%
2017 6 100%
2018 10 100%
2019 6 100%
2020 4 100%
2021 7 100%
2022 4 100%
2023 5 100%
2024 4 75%
2025 7 85.7%
2026 9 88.9%

Source: CFPB Consumer Complaint Database

Midwest Service Bureau, Inc. filings cluster in one product

Midwest Service Bureau, Inc.'s 69 logged complaints stay concentrated: only 9 states show a filing. 58% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-10.

Midwest Service Bureau, Inc. answers 95.7% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Midwest Service Bureau, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Midwest Service Bureau, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Midwest Service Bureau, Inc. (95.7% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration