CFPB · Single-product concentration
Key 2 Recovery, Inc.
340 CFPB complaints · 78.8% in "Debt collection" · top issue Attempts to collect debt not owed.
Key 2 Recovery, Inc.: 78.8% of 340 CFPB complaints sit in "Debt collection". Timely 97.9% · relief 0.9%. Allegations, not findings.
- Single-product concentration
- +260% filings 2014 to 2026
CFPB relief outcome brief
CCDB company key-2-recovery-inc
0.9% relief · 97.9% timely · 340 filings · Debt collection
Same-product relief peers
Nearest relief peer: Sunrise Credit Services, Inc (0.9% relief)
Key 2 Recovery, Inc. closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Key 2 Recovery, Inc.'s 340 filings include narrative text
47.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Key 2 Recovery, Inc. complaint mix by product
- Debt collection 268 78.8% – 0% relief
- Credit reporting 42 12.4% – 2% relief
- Credit reporting, 18 5.3% – 6% relief
- Student loan 11 3.2% – 0% relief
- Consumer Loan 1 0.3% – 0% relief
How Key 2 Recovery, Inc.'s 340 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 268 |
| Credit reporting or other personal consumer reports | 42 |
| Credit reporting, credit repair services, or other personal consumer reports | 18 |
| Student loan | 11 |
| Consumer Loan | 1 |
Nationwide filing states for Key 2 Recovery, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- IN
- 9.7% of this company's filings
Key 2 Recovery, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 36
- +260% vs 2014
Top States
| State | Complaints |
|---|---|
| IN | 33 |
| OH | 28 |
| KY | 28 |
| TX | 25 |
| TN | 23 |
| GA | 23 |
| MI | 15 |
| MO | 14 |
| VA | 12 |
| NC | 10 |
| IL | 10 |
| FL | 10 |
| CT | 9 |
| PA | 9 |
| NE | 9 |
| NJ | 8 |
| WA | 7 |
| CO | 6 |
| SC | 6 |
| LA | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 90 |
| Communication tactics | 51 |
| Written notification about debt | 45 |
| False statements or representation | 35 |
| Incorrect information on your report | 30 |
| Took or threatened to take negative or legal action | 18 |
| Problem with a company's investigation into an existing problem | 16 |
| Threatened to contact someone or share information improperly | 12 |
| Improper use of your report | 11 |
| Cont'd attempts collect debt not owed | 8 |
| Dealing with your lender or servicer | 5 |
| Improper contact or sharing of info | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Dealing with my lender or servicer | 3 |
| Electronic communications | 2 |
| Disclosure verification of debt | 2 |
| Can't repay my loan | 2 |
| Problems when you are unable to pay | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 10 | 90% |
| 2015 | 13 | 100% |
| 2016 | 11 | 90.9% |
| 2017 | 14 | 100% |
| 2018 | 24 | 100% |
| 2019 | 15 | 100% |
| 2020 | 10 | 100% |
| 2021 | 44 | 100% |
| 2022 | 21 | 100% |
| 2023 | 34 | 100% |
| 2024 | 38 | 100% |
| 2025 | 70 | 95.7% |
| 2026 | 36 | 94.4% |
Source: CFPB Consumer Complaint Database
Key 2 Recovery, Inc. filings cluster in one product
Key 2 Recovery, Inc.'s 340 logged complaints reach a nationwide footprint - 41 states have at least one filing. 47.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-03.
Key 2 Recovery, Inc. answers 97.9% of complaints inside the CFPB's tracked window and closes 98.8% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Key 2 Recovery, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Key 2 Recovery, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 340.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Key 2 Recovery, Inc. (97.9% timely; 0.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration