Total complaints
6
Filed since 2017
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows Merchants Financial Guardian, Inc.'s complaint history from CFPB public records. 6 consumers have filed complaints since 2017. The company has a 66.7% timely response rate and has provided relief in 50% of cases.
Total complaints
6
Filed since 2017
Timely response
66.7%
CFPB-tracked response window
Relief rate
50%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Merchants Financial Guardian, Inc.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 6 |
| State | Complaints |
|---|---|
| CA | 4 |
| TX | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 4 |
| Took or threatened to take negative or legal action | 1 |
| Written notification about debt | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 50% |
| 2018 | 1 | 0% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Merchants Financial Guardian, Inc. has accumulated 6 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2022-01-11, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Merchants Financial Guardian, Inc. reports a 66.7% timely-response rate and has closed 50% of cases with a written explanation to the consumer. 50% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Merchants Financial Guardian, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Merchants Financial Guardian, Inc. has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Merchants Financial Guardian, Inc. has a 66.7% timely response rate to CFPB complaints.
The most common issue reported against Merchants Financial Guardian, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.