Total complaints
18
Filed since 2014
2026 data Public-data reference. official source
Matthew Thomas & Associates LLC
18 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
18 consumer complaints filed with the CFPB
This profile shows Matthew Thomas & Associates LLC's complaint history from CFPB public records. 18 consumers have filed complaints since 2014. The company has a 50% timely response rate and has provided relief in 0% of cases.
18
Total Complaints
50%
Timely Response
22.2%
Disputed
0%
Relief Provided
12
States Active
2014
Since
Timely response
50%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 50.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Matthew Thomas & Associates LLC complaint mix by product
- Debt collection 18 100.0% – 0% relief
How Matthew Thomas & Associates LLC's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 18 |
Top States
| State | Complaints |
|---|---|
| OH | 3 |
| CA | 3 |
| OR | 2 |
| TX | 2 |
| AL | 1 |
| PA | 1 |
| NC | 1 |
| MO | 1 |
| CO | 1 |
| NE | 1 |
| WA | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 7 |
| Cont'd attempts collect debt not owed | 4 |
| Disclosure verification of debt | 2 |
| Improper contact or sharing of info | 2 |
| False statements or representation | 2 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 12 | 41.7% |
| 2015 | 5 | 80% |
| 2017 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Matthew Thomas & Associates LLC
Matthew Thomas & Associates LLC has accumulated 18 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2017-06-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Matthew Thomas & Associates LLC reports a 50% timely-response rate and has closed 66.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 22.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Matthew Thomas & Associates LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Matthew Thomas & Associates LLC have?
Matthew Thomas & Associates LLC has received 18 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Matthew Thomas & Associates LLC respond to complaints on time?
Matthew Thomas & Associates LLC has a 50% timely response rate to CFPB complaints.
What is the most common complaint about Matthew Thomas & Associates LLC?
The most common issue reported against Matthew Thomas & Associates LLC is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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