CFPB · Single-product concentration

Matthew Thomas & Associates LLC

18 CFPB complaints · 100% in "Debt collection" · top issue Communication tactics.

18 CFPB complaints

Matthew Thomas & Associates LLC: 100% of 18 CFPB complaints sit in "Debt collection". Timely 50% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -91.7% filings 2014 to 2017

CFPB relief outcome brief

CCDB company matthew-thomas-associates-llc

0% relief · 50% timely · 18 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Matthew Thomas & Associates …0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Matthew Thomas & Associates LLC and nearest filing-volume peers

Matthew Thomas & Associates LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 18 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 50.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Matthew Thomas & Associates LLC complaint mix by product

Total complaints: 18

Matthew Thomas & Associates LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 18 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 18 complaints (100.0%), resolution 0.0% Debt collection 100.0%
  • Debt collection 18 100.0% 0% relief

How Matthew Thomas & Associates LLC's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 18

Where Matthew Thomas & Associates LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
16.7% of this company's filings
CA3OH3TX2OR2NM1MO1CO1WA1

Matthew Thomas & Associates LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2017
1
-91.7% vs 2014
051015 201420152017 1

Top States

State Complaints
CA 3
OH 3
TX 2
OR 2
NM 1
MO 1
CO 1
WA 1
NC 1
PA 1
AL 1
NE 1

Top Issues

Issue Complaints
Communication tactics 7
Cont'd attempts collect debt not owed 4
Disclosure verification of debt 2
Improper contact or sharing of info 2
False statements or representation 2
Taking/threatening an illegal action 1

Yearly Trend

Year Complaints Timely
2014 12 41.7%
2015 5 80%
2017 1 0%

Source: CFPB Consumer Complaint Database

Matthew Thomas & Associates LLC filings cluster in one product

Matthew Thomas & Associates LLC's 18 logged complaints stay concentrated: only 12 states show a filing. Only 11.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2017-06-24.

Matthew Thomas & Associates LLC answers 50% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Matthew Thomas & Associates LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Matthew Thomas & Associates LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Matthew Thomas & Associates LLC (50% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration