CFPB · Single-product concentration
M&S Recovery Solutions
27 CFPB complaints · 92.6% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
M&S Recovery Solutions: 92.6% of 27 CFPB complaints sit in "Debt collection". Timely 85.2% · relief 3.7%. Allegations, not findings.
- Single-product concentration
- -50% filings 2014 to 2026
CFPB relief outcome brief
CCDB company m-s-recovery-solutions
3.7% relief · 85.2% timely · 27 filings · Debt collection
Same-product relief peers
Nearest relief peer: McNeil & Meyers Asset Management Group, LLC (3.7% relief)
M&S Recovery Solutions closes 3.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 27 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
M&S Recovery Solutions complaint mix by product
- Debt collection 25 92.6% – 4% relief
- Credit reporting 1 3.7% – 0% relief
- Student loan 1 3.7% – 0% relief
How M&S Recovery Solutions's 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 25 |
| Credit reporting or other personal consumer reports | 1 |
| Student loan | 1 |
Where M&S Recovery Solutions complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 11.1% of this company's filings
M&S Recovery Solutions falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -50% vs 2014
Top States
| State | Complaints |
|---|---|
| NJ | 3 |
| TX | 3 |
| MI | 2 |
| WI | 2 |
| VA | 2 |
| IN | 1 |
| WA | 1 |
| CO | 1 |
| FL | 1 |
| MA | 1 |
| MT | 1 |
| NH | 1 |
| MN | 1 |
| NC | 1 |
| MD | 1 |
| KS | 1 |
| GA | 1 |
| DC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 9 |
| Communication tactics | 5 |
| Improper contact or sharing of info | 5 |
| Taking/threatening an illegal action | 4 |
| Problem with a company's investigation into an existing problem | 1 |
| False statements or representation | 1 |
| Incorrect information on your report | 1 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 4 | 100% |
| 2015 | 16 | 93.8% |
| 2016 | 4 | 100% |
| 2025 | 1 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
M&S Recovery Solutions filings cluster in one product
M&S Recovery Solutions's 27 logged complaints stay concentrated: only 18 states show a filing. Only 29.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-04-13.
M&S Recovery Solutions answers 85.2% of complaints inside the CFPB's tracked window and closes 85.2% with a written explanation. 3.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about M&S Recovery Solutions.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for M&S Recovery Solutions: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 27.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 85.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for M&S Recovery Solutions (85.2% timely; 3.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration