CFPB · Single-product concentration
Columbia Collection Service, Inc.
82 CFPB complaints · 87.8% in "Debt collection" · top issue Attempts to collect debt not owed.
Columbia Collection Service, Inc.: 87.8% of 82 CFPB complaints sit in "Debt collection". Timely 54.9% · relief 3.7%. Allegations, not findings.
- Single-product concentration
- -22.2% filings 2014 to 2026
CFPB relief outcome brief
CCDB company columbia-collection-service-inc
3.7% relief · 54.9% timely · 82 filings · Debt collection
Same-product relief peers
Nearest relief peer: McNeil & Meyers Asset Management Group, LLC (3.7% relief)
Columbia Collection Service, Inc. closes 3.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 82 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Columbia Collection Service, Inc. complaint mix by product
- Debt collection 72 87.8% – 4% relief
- Credit reporting 7 8.5% – 0% relief
- Credit reporting, 2 2.4% – 0% relief
- Credit card 1 1.2% – 0% relief
How Columbia Collection Service, Inc.'s 82 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 72 |
| Credit reporting or other personal consumer reports | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit card | 1 |
Concentrated filing states for Columbia Collection Service, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- OR
- 57.3% of this company's filings
Columbia Collection Service, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- -22.2% vs 2014
Top States
| State | Complaints |
|---|---|
| OR | 47 |
| TX | 8 |
| WA | 5 |
| CA | 4 |
| GA | 2 |
| MO | 2 |
| TN | 1 |
| PA | 1 |
| IL | 1 |
| MI | 1 |
| MN | 1 |
| UT | 1 |
| FL | 1 |
| NC | 1 |
| SC | 1 |
| NV | 1 |
| SD | 1 |
| CO | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 15 |
| Disclosure verification of debt | 14 |
| Cont'd attempts collect debt not owed | 14 |
| False statements or representation | 6 |
| Took or threatened to take negative or legal action | 5 |
| Written notification about debt | 5 |
| Taking/threatening an illegal action | 5 |
| Incorrect information on your report | 4 |
| Communication tactics | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Improper use of your report | 2 |
| Improper contact or sharing of info | 2 |
| Problem with a purchase shown on your statement | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 9 | 66.7% |
| 2015 | 14 | 92.9% |
| 2016 | 14 | 100% |
| 2017 | 6 | 100% |
| 2018 | 8 | 37.5% |
| 2019 | 9 | 22.2% |
| 2020 | 1 | 100% |
| 2024 | 2 | 0% |
| 2025 | 12 | 0% |
| 2026 | 7 | 0% |
Source: CFPB Consumer Complaint Database
Columbia Collection Service, Inc. filings cluster in one product
Columbia Collection Service, Inc.'s 82 logged complaints stay concentrated: only 19 states show a filing. Only 37.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-04-29.
Columbia Collection Service, Inc. answers 54.9% of complaints inside the CFPB's tracked window and closes 69.5% with a written explanation. 3.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Columbia Collection Service, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Columbia Collection Service, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 82.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 54.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Columbia Collection Service, Inc. (54.9% timely; 3.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration