CFPB · Single-product concentration
London & London
35 CFPB complaints · 85.7% in "Debt collection" · top issue Took or threatened to take negative or legal action.
London & London: 85.7% of 35 CFPB complaints sit in "Debt collection". Timely 97.1% · relief 2.9%. Allegations, not findings.
- Single-product concentration
- +100% filings 2016 to 2026
CFPB relief outcome brief
CCDB company london-london
2.9% relief · 97.1% timely · 35 filings · Debt collection
Same-product relief peers
Nearest relief peer: Professional Recovery Management (2.9% relief)
London & London closes 2.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of London & London's 35 filings include narrative text
51.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
London & London complaint mix by product
- Debt collection 30 85.7% – 0% relief
- Credit reporting 3 8.6% – 0% relief
- Checking or 1 2.9% – 100% relief
- Student loan 1 2.9% – 0% relief
How London & London's 35 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 30 |
| Credit reporting or other personal consumer reports | 3 |
| Checking or savings account | 1 |
| Student loan | 1 |
Concentrated filing states for London & London
Top states by attributed CFPB complaint volume for this company
- Leading state
- CT
- 94.3% of this company's filings
London & London rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +100% vs 2016
Top States
| State | Complaints |
|---|---|
| CT | 33 |
| CA | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 12 |
| Written notification about debt | 7 |
| Attempts to collect debt not owed | 5 |
| False statements or representation | 4 |
| Problem with a lender or other company charging your account | 1 |
| Struggling to repay your loan | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Incorrect information on your report | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Disclosure verification of debt | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 50% |
| 2017 | 4 | 100% |
| 2018 | 2 | 100% |
| 2019 | 3 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 4 | 100% |
| 2024 | 5 | 100% |
| 2025 | 7 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
London & London filings cluster in one product
London & London's 35 logged complaints stay concentrated: only 3 states show a filing. 51.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-05-25.
London & London answers 97.1% of complaints inside the CFPB's tracked window and closes 97.1% with a written explanation. 2.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about London & London.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for London & London: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 35.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for London & London (97.1% timely; 2.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration