London & London
35 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
London & London complaint mix by product
- Debt collection 30 85.7% – 0% relief
- Credit reporting 3 8.6% – 0% relief
- Checking or 1 2.9% – 100% relief
- Student loan 1 2.9% – 0% relief
How London & London's 35 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 30 |
| Credit reporting or other personal consumer reports | 3 |
| Checking or savings account | 1 |
| Student loan | 1 |
Top States
| State | Complaints |
|---|---|
| CT | 33 |
| CA | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 12 |
| Written notification about debt | 7 |
| Attempts to collect debt not owed | 5 |
| False statements or representation | 4 |
| Problem with a lender or other company charging your account | 1 |
| Struggling to repay your loan | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Incorrect information on your report | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Disclosure verification of debt | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 50% |
| 2017 | 4 | 100% |
| 2018 | 2 | 100% |
| 2019 | 3 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 4 | 100% |
| 2024 | 5 | 100% |
| 2025 | 7 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About London & London
London & London's 35 logged complaints stay concentrated: only 3 states show a filing on record. 51.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-05-25.
London & London answers 97.1% of complaints inside the CFPB's tracked window and closes 97.1% with a written explanation. 2.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about London & London.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does London & London have?
35, per the CFPB's public complaint count for this company (see the full breakdown above).
Does London & London respond to complaints on time?
97.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about London & London?
"Took or threatened to take negative or legal action", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.