CFPB · Diversified product mix
Lincoln Financial Services
44 CFPB complaints · diversified mix (top product 29.5%) · top issue Managing an account.
Lincoln Financial Services: top product "Checking or savings account" is only 29.5% of 44 - multi-bucket mix. Timely 13.6% · relief 0%. Allegations, not findings.
- Diversified product mix
- +1000% filings 2016 to 2026
CFPB relief outcome brief
CCDB company lincoln-financial-services
0% relief · 13.6% timely · 44 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Axos Financial, Inc. (0% relief)
Lincoln Financial Services closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Lincoln Financial Services scores 0/100 on relief provided, blended into one composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
0 / 100 percentile-benchmarked
13.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
22.7% of complaints closed with an explanation to the consumer
Most of Lincoln Financial Services's 44 filings include narrative text
54.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Lincoln Financial Services complaint mix by product
- Checking or 13 29.5% – 0% relief
- Vehicle loan 9 20.5% – 0% relief
- Money transfer, 9 20.5% – 0% relief
- Credit reporting 7 15.9% – 0% relief
- Debt collection 3 6.8% – 0% relief
- Consumer Loan 2 4.5% – 0% relief
- Credit reporting, 1 2.3% – 0% relief
How Lincoln Financial Services's 44 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 13 |
| Vehicle loan or lease | 9 |
| Money transfer, virtual currency, or money service | 9 |
| Credit reporting or other personal consumer reports | 7 |
| Debt collection | 3 |
| Consumer Loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Lincoln Financial Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 36.4% of this company's filings
Lincoln Financial Services rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 11
- +1000% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 16 |
| NY | 3 |
| PA | 3 |
| OH | 3 |
| TX | 2 |
| NJ | 2 |
| MA | 2 |
| NE | 1 |
| UT | 1 |
| AZ | 1 |
| TN | 1 |
| FL | 1 |
| CT | 1 |
| GA | 1 |
| NM | 1 |
| VA | 1 |
| MI | 1 |
| WA | 1 |
| OR | 1 |
| IN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 7 |
| Other transaction problem | 6 |
| Incorrect information on your report | 5 |
| Problem with a lender or other company charging your account | 3 |
| Managing the loan or lease | 3 |
| Closing an account | 3 |
| Improper use of your report | 2 |
| Money was not available when promised | 2 |
| Attempts to collect debt not owed | 2 |
| Struggling to pay your loan | 2 |
| Repossession | 1 |
| Problems at the end of the loan or lease | 1 |
| Trouble accessing funds in your mobile or digital wallet | 1 |
| Communication tactics | 1 |
| Getting a loan or lease | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Shopping for a loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 2 | 50% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 0% |
| 2022 | 1 | 100% |
| 2024 | 6 | 0% |
| 2025 | 19 | 0% |
| 2026 | 11 | 0% |
Source: CFPB Consumer Complaint Database
Lincoln Financial Services spreads across product buckets
Lincoln Financial Services's 44 logged complaints stay concentrated: only 20 states show a filing. 54.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-10.
Lincoln Financial Services answers 13.6% of complaints inside the CFPB's tracked window and closes 22.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lincoln Financial Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Lincoln Financial Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 44.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 13.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Lincoln Financial Services (13.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix