CFPB · Diversified product mix

Lake Michigan Credit Union

163 CFPB complaints · diversified mix (top product 31.3%) · top issue Managing an account.

163 CFPB complaints

Lake Michigan Credit Union: top product "Checking or savings account" is only 31.3% of 163 - multi-bucket mix. Timely 100% · relief 1.2%. Allegations, not findings.

  • Diversified product mix
  • +211.1% filings 2022 to 2026

CFPB relief outcome brief

CCDB company lake-michigan-credit-union

1.2% relief · 100% timely · 163 filings · Checking or savings account

Nearest relief peer: N26 Inc. (1.1% relief)

Lake Michigan Credit Union (…1.2%Arnold Scott Harris, P.C.0%The Aligned Company DBA Extra0.6%Bay Area Receivables, Inc44.5%Stuart-Lippman and Associate…1.2%
Closed-with-relief % among Lake Michigan Credit Union and nearest filing-volume peers

Lake Michigan Credit Union closes 1.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Lake Michigan Credit Union's 163 filings include narrative text

44.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Lake Michigan Credit Union complaint mix by product

Total complaints: 163

Lake Michigan Credit Union complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 163 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 51 complaints (33.8%), resolution 2.0% Checking or 33.8% Credit reporting: 44 complaints (29.1%), resolution 0.0% Credit reporting 29.1% Mortgage: 22 complaints (14.6%), resolution 0.0% Mortgage 14.6% Vehicle loan: 12 complaints (7.9%), resolution 8.3% Vehicle loan 7.9% Debt collection: 9 complaints (6.0%), resolution 0.0% Credit card: 7 complaints (4.6%), resolution 0.0% Credit card: 6 complaints (4.0%), resolution 0.0%
  • Checking or 51 33.8% 2% relief
  • Credit reporting 44 29.1% 0% relief
  • Mortgage 22 14.6% 0% relief
  • Vehicle loan 12 7.9% 8% relief
  • Debt collection 9 6.0% 0% relief
  • Credit card 7 4.6% 0% relief
  • Credit card 6 4.0% 0% relief

How Lake Michigan Credit Union's 163 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 51
Credit reporting or other personal consumer reports 44
Mortgage 22
Vehicle loan or lease 12
Debt collection 9
Credit card or prepaid card 7
Credit card 6
Payday loan, title loan, personal loan, or advance loan 5
Money transfer, virtual currency, or money service 4
Credit reporting, credit repair services, or other personal consumer reports 2
Payday loan, title loan, or personal loan 1

Concentrated filing states for Lake Michigan Credit Union

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MI
68.1% of this company's filings
MI111FL26TX7NY4AZ3OH2VA2PA2

Lake Michigan Credit Union rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
28
+211.1% vs 2022
020406080 20222023202420252026 28

Top States

State Complaints
MI 111
FL 26
TX 7
NY 4
AZ 3
OH 2
VA 2
PA 2
NC 1
IN 1
IL 1
GA 1
CA 1
SC 1

Top Issues

Issue Complaints
Managing an account 26
Incorrect information on your report 24
Improper use of your report 17
Trouble during payment process 12
Problem caused by your funds being low 11
Problem with a company's investigation into an existing problem 8
Managing the loan or lease 7
Problem with a purchase shown on your statement 6
Problem with a lender or other company charging your account 5
Opening an account 5
Applying for a mortgage or refinancing an existing mortgage 4
Struggling to pay mortgage 4
Written notification about debt 4
Took or threatened to take negative or legal action 4
Closing an account 3
Repossession 3
Fraud or scam 3
Other features, terms, or problems 2
Struggling to pay your loan 2
Closing on a mortgage 2

Yearly Trend

Year Complaints Timely
2022 9 100%
2023 26 100%
2024 35 100%
2025 65 100%
2026 28 100%

Source: CFPB Consumer Complaint Database

Lake Michigan Credit Union spreads across product buckets

Lake Michigan Credit Union's 163 logged complaints stay concentrated: only 14 states show a filing. 44.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-06.

Lake Michigan Credit Union answers 100% of complaints inside the CFPB's tracked window and closes 98.8% with a written explanation. 1.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lake Michigan Credit Union.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Lake Michigan Credit Union: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Lake Michigan Credit Union (100% timely; 1.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix