2026 data Public-data reference. official source

La Casa Bonita Investments

31 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

31 consumer complaints filed with the CFPB

This profile shows La Casa Bonita Investments's complaint history from CFPB public records. 31 consumers have filed complaints since 2017. The company has a 9.7% timely response rate and has provided relief in 16.1% of cases.

31
Total Complaints
9.7%
Timely Response
0%
Disputed
16.1%
Relief Provided
17
States Active
2017
Since

Total complaints

31

Filed since 2017

Timely response

9.7%

CFPB-tracked response window

Relief rate

16.1%

Closed with monetary or non-monetary relief

Timely response rate 9.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.1%
Industry median

Share closed with monetary or non-monetary relief.

La Casa Bonita Investments complaint mix by product

Total complaints: 31

La Casa Bonita Investments complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 31 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 25 complaints (80.6%), resolution 8.0% Student loan 80.6% Money transfer,: 5 complaints (16.1%), resolution 60.0% Money transfer, 16.1% Payday loan,: 1 complaints (3.2%), resolution 0.0%
  • Student loan 25 80.6% 8% relief
  • Money transfer, 5 16.1% 60% relief
  • Payday loan, 1 3.2% 0% relief

How La Casa Bonita Investments's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 25
Money transfer, virtual currency, or money service 5
Payday loan, title loan, or personal loan 1

Top States

State Complaints
FL 4
TN 3
AZ 3
NY 2
CA 2
LA 2
GA 1
MI 1
IN 1
UT 1
ID 1
IA 1
OH 1
NJ 1
TX 1
KS 1
PA 1

Top Issues

Issue Complaints
Dealing with your lender or servicer 20
Fraud or scam 5
Struggling to repay your loan 4
Charged fees or interest you didn't expect 1
Dealing with my lender or servicer 1

Yearly Trend

Year Complaints Timely
2017 3 33.3%
2018 4 50%
2019 13 0%
2020 10 0%
2021 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About La Casa Bonita Investments

La Casa Bonita Investments has accumulated 31 consumer complaints in the CFPB public database, with filings active across 17 U.S. states. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2021-12-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, La Casa Bonita Investments reports a 9.7% timely-response rate and has closed 22.6% of cases with a written explanation to the consumer. 16.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Dealing with your lender or servicer".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating La Casa Bonita Investments: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does La Casa Bonita Investments have?

La Casa Bonita Investments has received 31 consumer complaints filed with the Consumer Financial Protection Bureau.

Does La Casa Bonita Investments respond to complaints on time?

La Casa Bonita Investments has a 9.7% timely response rate to CFPB complaints.

What is the most common complaint about La Casa Bonita Investments?

The most common issue reported against La Casa Bonita Investments is "Dealing with your lender or servicer" in the "Student loan" product category.

Related