CFPB · Single-product concentration

La Casa Bonita Investments

31 CFPB complaints · 80.6% in "Student loan" · top issue Dealing with your lender or servicer.

31 CFPB complaints

La Casa Bonita Investments: 80.6% of 31 CFPB complaints sit in "Student loan". Timely 12.9% · relief 16.1%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2017 to 2021

CFPB relief outcome brief

CCDB company la-casa-bonita-investments

16.1% relief · 12.9% timely · 31 filings · Student loan

Nearest relief peer: Fedloan Help (15.7% relief)

La Casa Bonita Investments (…16.1%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among La Casa Bonita Investments and nearest filing-volume peers

La Casa Bonita Investments closes 16.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of La Casa Bonita Investments's 31 filings include narrative text

45.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 12.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

La Casa Bonita Investments complaint mix by product

Total complaints: 31

La Casa Bonita Investments complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 31 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 25 complaints (80.6%), resolution 8.0% Student loan 80.6% Money transfer,: 5 complaints (16.1%), resolution 60.0% Money transfer, 16.1% Payday loan,: 1 complaints (3.2%), resolution 0.0%
  • Student loan 25 80.6% 8% relief
  • Money transfer, 5 16.1% 60% relief
  • Payday loan, 1 3.2% 0% relief

How La Casa Bonita Investments's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 25
Money transfer, virtual currency, or money service 5
Payday loan, title loan, or personal loan 1

Where La Casa Bonita Investments complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
12.9% of this company's filings
FL4AZ3TN3LA2CA2OH2NY2PA1

La Casa Bonita Investments falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2021
1
-50% vs 2017
051015 20172018201920202021 1

Top States

State Complaints
FL 4
AZ 3
TN 3
LA 2
CA 2
OH 2
NY 2
PA 1
MI 1
IN 1
ID 1
KS 1
TX 1
IA 1
GA 1
NJ 1

Top Issues

Issue Complaints
Dealing with your lender or servicer 20
Fraud or scam 5
Struggling to repay your loan 4
Dealing with my lender or servicer 1
Charged fees or interest you didn't expect 1

Yearly Trend

Year Complaints Timely
2017 2 50%
2018 5 60%
2019 13 0%
2020 10 0%
2021 1 0%

Source: CFPB Consumer Complaint Database

La Casa Bonita Investments filings cluster in one product

La Casa Bonita Investments's 31 logged complaints stay concentrated: only 16 states show a filing. 45.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2021-12-06.

La Casa Bonita Investments answers 12.9% of complaints inside the CFPB's tracked window and closes 22.6% with a written explanation. 16.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about La Casa Bonita Investments.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for La Casa Bonita Investments: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for La Casa Bonita Investments (12.9% timely; 16.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration