CFPB · Single-product concentration
Kross, Lieberman & Stone, Inc.
61 CFPB complaints · 98.4% in "Debt collection" · top issue Disclosure verification of debt.
Kross, Lieberman & Stone, Inc.: 98.4% of 61 CFPB complaints sit in "Debt collection". Timely 47.5% · relief 1.6%. Allegations, not findings.
- Single-product concentration
- 0% filings 2014 to 2018
CFPB relief outcome brief
CCDB company kross-lieberman-stone-inc
1.6% relief · 47.5% timely · 61 filings · Debt collection
Same-product relief peers
Nearest relief peer: Colony Brands, Inc. (1.6% relief)
Kross, Lieberman & Stone, Inc. closes 1.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Kross, Lieberman & Stone, Inc.'s 61 filings include narrative text
44.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Kross, Lieberman & Stone, Inc. complaint mix by product
- Debt collection 60 98.4% – 2% relief
- Credit reporting, 1 1.6% – 0% relief
How Kross, Lieberman & Stone, Inc.'s 61 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 60 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Kross, Lieberman & Stone, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 50.8% of this company's filings
Kross, Lieberman & Stone, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2018
- 5
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| NC | 31 |
| GA | 6 |
| OH | 5 |
| CA | 4 |
| TX | 4 |
| SC | 3 |
| AZ | 2 |
| AL | 2 |
| IA | 1 |
| AR | 1 |
| VA | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Disclosure verification of debt | 13 |
| Cont'd attempts collect debt not owed | 12 |
| Communication tactics | 8 |
| False statements or representation | 7 |
| Attempts to collect debt not owed | 6 |
| Written notification about debt | 6 |
| Took or threatened to take negative or legal action | 4 |
| Improper contact or sharing of info | 3 |
| Taking/threatening an illegal action | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 5 | 40% |
| 2015 | 7 | 42.9% |
| 2016 | 18 | 33.3% |
| 2017 | 26 | 65.4% |
| 2018 | 5 | 20% |
Source: CFPB Consumer Complaint Database
Kross, Lieberman & Stone, Inc. filings cluster in one product
Kross, Lieberman & Stone, Inc.'s 61 logged complaints stay concentrated: only 12 states show a filing. 44.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2018-07-23.
Kross, Lieberman & Stone, Inc. answers 47.5% of complaints inside the CFPB's tracked window and closes 82% with a written explanation. 1.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Disclosure verification of debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Kross, Lieberman & Stone, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Kross, Lieberman & Stone, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 61.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 47.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Kross, Lieberman & Stone, Inc. (47.5% timely; 1.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration