CFPB · Single-product concentration

Jonathan C. Frank & Associates, LLC

20 CFPB complaints · 100% in "Debt collection" · top issue Communication tactics.

Products ↓ All companies
20 CFPB complaints

Jonathan C. Frank & Associates, LLC: 100% of 20 CFPB complaints sit in "Debt collection". Timely 20% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +400% filings 2015 to 2017

CFPB relief outcome brief

CCDB company jonathan-c-frank-associates-llc

0% relief · 20% timely · 20 filings · Debt collection

Same-product relief peers

Nearest relief peer: Transworld Systems Inc (0% relief)

Jonathan C. Frank &Associates, LLC (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Jonathan C. Frank & Associates, LLC and nearest filing-volume peers

Jonathan C. Frank & Associates, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Jonathan C. Frank & Associates, LLC scores strongest on closed with explanation (26/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

7 /100 grade F

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

0 / 100 percentile-benchmarked

20% of complaints answered inside the CFPB 15-day window

Closed with explanation

26 / 100 percentile-benchmarked

60% of complaints closed with an explanation to the consumer

Most of Jonathan C. Frank & Associates, LLC's 20 filings include narrative text

80% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 20.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Jonathan C. Frank & Associates, LLC complaint mix by product

Total complaints: 20

Jonathan C. Frank & Associates, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 20 complaints (100.0%), resolution 0.0% Debt collection 100.0%
  • Debt collection 20 100.0% – 0% relief

How Jonathan C. Frank & Associates, LLC's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 20

Where Jonathan C. Frank & Associates, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
15% of this company's filings
FL3TN2UT2TX2OH2IL2NV1GA1

Jonathan C. Frank & Associates, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2017
15
+400% vs 2015
05101520 201520162017 15

Top States

State Complaints
FL 3
TN 2
UT 2
TX 2
OH 2
IL 2
NV 1
GA 1
PA 1
IN 1
SC 1
CA 1
WA 1

Top Issues

Issue Complaints
Communication tactics 5
Taking/threatening an illegal action 5
Threatened to contact someone or share information improperly 4
False statements or representation 3
Took or threatened to take negative or legal action 2
Attempts to collect debt not owed 1

Yearly Trend

Year Complaints Timely
2015 3 0%
2016 2 0%
2017 15 26.7%

Source: CFPB Consumer Complaint Database

Jonathan C. Frank & Associates, LLC filings cluster in one product

Jonathan C. Frank & Associates, LLC's 20 logged complaints stay concentrated: only 13 states show a filing. 80% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2017-11-01.

Jonathan C. Frank & Associates, LLC answers 20% of complaints inside the CFPB's tracked window and closes 60% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Jonathan C. Frank & Associates, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Jonathan C. Frank & Associates, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 20.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 20%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Jonathan C. Frank & Associates, LLC (20% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration