CFPB · Single-product concentration
Jacobs, Marsh LLC
18 CFPB complaints · 100% in "Debt collection" · top issue Disclosure verification of debt.
Jacobs, Marsh LLC: 100% of 18 CFPB complaints sit in "Debt collection". Timely 55.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- -75% filings 2014 to 2018
CFPB relief outcome brief
CCDB company jacobs-marsh-llc
0% relief · 55.6% timely · 18 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Jacobs, Marsh LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 18 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Jacobs, Marsh LLC complaint mix by product
- Debt collection 18 100.0% – 0% relief
How Jacobs, Marsh LLC's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 18 |
Where Jacobs, Marsh LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 38.9% of this company's filings
Jacobs, Marsh LLC falling annual filings
Annual filing volume from the CFPB public database
- 2018
- 1
- -75% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 7 |
| OK | 2 |
| WV | 2 |
| CA | 1 |
| IN | 1 |
| FL | 1 |
| AZ | 1 |
| NC | 1 |
| KY | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Disclosure verification of debt | 4 |
| Improper contact or sharing of info | 4 |
| Communication tactics | 3 |
| False statements or representation | 3 |
| Cont'd attempts collect debt not owed | 2 |
| Taking/threatening an illegal action | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 4 | 100% |
| 2015 | 9 | 66.7% |
| 2016 | 3 | 0% |
| 2017 | 1 | 0% |
| 2018 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Jacobs, Marsh LLC filings cluster in one product
Jacobs, Marsh LLC's 18 logged complaints stay concentrated: only 10 states show a filing. Only 22.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2018-01-31.
Jacobs, Marsh LLC answers 55.6% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Disclosure verification of debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Jacobs, Marsh LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Jacobs, Marsh LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 55.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Jacobs, Marsh LLC (55.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration