Total complaints
38
Filed since 2012
38 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
38 consumer complaints filed with the CFPB
This profile shows HOME FINANCING CENTER's complaint history from CFPB public records. 38 consumers have filed complaints since 2012. The company has a 81.6% timely response rate and has provided relief in 2.6% of cases.
Total complaints
38
Filed since 2012
Timely response
81.6%
CFPB-tracked response window
Relief rate
2.6%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How HOME FINANCING CENTER's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 34 |
| Credit reporting or other personal consumer reports | 1 |
| Bank account or service | 1 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| FL | 36 |
| OH | 1 |
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 11 |
| Trouble during payment process | 8 |
| Application, originator, mortgage broker | 6 |
| Struggling to pay mortgage | 5 |
| Loan servicing, payments, escrow account | 3 |
| Incorrect information on your report | 3 |
| Account opening, closing, or management | 1 |
| Attempts to collect debt not owed | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 0% |
| 2013 | 3 | 100% |
| 2014 | 7 | 100% |
| 2015 | 5 | 100% |
| 2016 | 5 | 80% |
| 2017 | 2 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 0% |
| 2022 | 2 | 50% |
| 2024 | 2 | 50% |
| 2025 | 2 | 100% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
HOME FINANCING CENTER has accumulated 38 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-05, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, HOME FINANCING CENTER reports a 81.6% timely-response rate and has closed 92.1% of cases with a written explanation to the consumer. 2.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 10.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan modification,collection,foreclosure".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating HOME FINANCING CENTER: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
HOME FINANCING CENTER has received 38 consumer complaints filed with the Consumer Financial Protection Bureau.
HOME FINANCING CENTER has a 81.6% timely response rate to CFPB complaints.
The most common issue reported against HOME FINANCING CENTER is "Loan modification,collection,foreclosure" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.