CFPB · Single-product concentration
Home Financing Center
42 CFPB complaints · 88.1% in "Mortgage" · top issue Loan modification,collection,foreclosure.
Home Financing Center: 88.1% of 42 CFPB complaints sit in "Mortgage". Timely 78.6% · relief 2.4%. Allegations, not findings.
- Single-product concentration
- +200% filings 2012 to 2026
CFPB relief outcome brief
CCDB company home-financing-center
2.4% relief · 78.6% timely · 42 filings · Mortgage
Same-product relief peers
Nearest relief peer: Alabama Housing Finance Authority (2.4% relief)
Home Financing Center closes 2.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 42 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Home Financing Center complaint mix by product
- Mortgage 37 88.1% – 3% relief
- Credit reporting, 2 4.8% – 0% relief
- Credit reporting 1 2.4% – 0% relief
- Debt collection 1 2.4% – 0% relief
- Bank account 1 2.4% – 0% relief
How Home Financing Center's 42 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 37 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
| Bank account or service | 1 |
Concentrated filing states for Home Financing Center
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 92.9% of this company's filings
Home Financing Center rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 39 |
| MI | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 11 |
| Trouble during payment process | 10 |
| Application, originator, mortgage broker | 6 |
| Struggling to pay mortgage | 5 |
| Incorrect information on your report | 4 |
| Loan servicing, payments, escrow account | 3 |
| Attempts to collect debt not owed | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Account opening, closing, or management | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 0% |
| 2013 | 3 | 100% |
| 2014 | 7 | 100% |
| 2015 | 5 | 100% |
| 2016 | 5 | 80% |
| 2017 | 2 | 100% |
| 2018 | 3 | 100% |
| 2019 | 2 | 100% |
| 2020 | 3 | 100% |
| 2021 | 2 | 0% |
| 2022 | 2 | 50% |
| 2024 | 2 | 50% |
| 2025 | 2 | 100% |
| 2026 | 3 | 0% |
Source: CFPB Consumer Complaint Database
Home Financing Center filings cluster in one product
Home Financing Center's 42 logged complaints stay concentrated: only 3 states show a filing. Only 26.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-05-30.
Home Financing Center answers 78.6% of complaints inside the CFPB's tracked window and closes 92.9% with a written explanation. 2.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Home Financing Center.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Home Financing Center: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 42.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 78.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Home Financing Center (78.6% timely; 2.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration