CFPB · Single-product concentration
Hewitt-Capital
52 CFPB complaints · 86.5% in "Debt collection" · top issue False statements or representation.
Hewitt-Capital: 86.5% of 52 CFPB complaints sit in "Debt collection". Timely 71.2% · relief 5.8%. Allegations, not findings.
- Single-product concentration
- -90.9% filings 2014 to 2022
CFPB relief outcome brief
CCDB company hewitt-capital
5.8% relief · 71.2% timely · 52 filings · Debt collection
Same-product relief peers
Nearest relief peer: ARS National Services, Inc. (5.7% relief)
Hewitt-Capital closes 5.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Hewitt-Capital scores strongest on closed with explanation (89/100 percentile-benchmarked) and weakest on relief provided (27/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
27 / 100 percentile-benchmarked
5.8% of complaints closed with relief to the consumer
Timely response
50 / 100 percentile-benchmarked
71.2% of complaints answered inside the CFPB 15-day window
Closed with explanation
89 / 100 percentile-benchmarked
94.2% of complaints closed with an explanation to the consumer
Most of Hewitt-Capital's 52 filings include narrative text
59.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Hewitt-Capital complaint mix by product
- Debt collection 45 86.5% – 4% relief
- Payday loan 4 7.7% – 0% relief
- Consumer Loan 2 3.8% – 50% relief
- Payday loan, 1 1.9% – 0% relief
How Hewitt-Capital's 52 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 45 |
| Payday loan | 4 |
| Consumer Loan | 2 |
| Payday loan, title loan, or personal loan | 1 |
Where Hewitt-Capital complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 30.8% of this company's filings
Hewitt-Capital falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 1
- -90.9% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 16 |
| CA | 9 |
| TN | 4 |
| MD | 3 |
| MO | 3 |
| VA | 2 |
| CO | 2 |
| VT | 1 |
| IA | 1 |
| KS | 1 |
| AL | 1 |
| MA | 1 |
| IL | 1 |
| MS | 1 |
| NM | 1 |
| IN | 1 |
| GA | 1 |
| WI | 1 |
| ID | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 12 |
| Communication tactics | 11 |
| Threatened to contact someone or share information improperly | 9 |
| Took or threatened to take negative or legal action | 4 |
| Charged fees or interest I didn't expect | 3 |
| Written notification about debt | 3 |
| Taking/threatening an illegal action | 2 |
| Problems when you are unable to pay | 2 |
| Attempts to collect debt not owed | 2 |
| Charged bank acct wrong day or amt | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Disclosure verification of debt | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 11 | 81.8% |
| 2015 | 3 | 100% |
| 2016 | 4 | 100% |
| 2017 | 3 | 33.3% |
| 2018 | 20 | 45% |
| 2019 | 10 | 100% |
| 2022 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Hewitt-Capital filings cluster in one product
Hewitt-Capital's 52 logged complaints stay concentrated: only 19 states show a filing. 59.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2022-08-01.
Hewitt-Capital answers 71.2% of complaints inside the CFPB's tracked window and closes 94.2% with a written explanation. 5.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hewitt-Capital.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Hewitt-Capital: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 52.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 71.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Hewitt-Capital (71.2% timely; 5.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration