Helm Associates
36 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Helm Associates complaint mix by product
- Credit reporting, 13 36.1% – 0% relief
- Vehicle loan 10 27.8% – 0% relief
- Debt collection 5 13.9% – 20% relief
- Consumer Loan 5 13.9% – 40% relief
- Credit reporting 2 5.6% – 0% relief
- Bank account 1 2.8% – 100% relief
How Helm Associates's 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Vehicle loan or lease | 10 |
| Debt collection | 5 |
| Consumer Loan | 5 |
| Credit reporting or other personal consumer reports | 2 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| PA | 27 |
| NJ | 4 |
| DE | 2 |
| VA | 1 |
| GA | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 13 |
| Improper use of your report | 3 |
| Attempts to collect debt not owed | 3 |
| Taking out the loan or lease | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Problems at the end of the loan or lease | 2 |
| Managing the loan or lease | 2 |
| Repossession | 1 |
| Deposits and withdrawals | 1 |
| Problems when you are unable to pay | 1 |
| Disclosure verification of debt | 1 |
| Struggling to pay your loan | 1 |
| Getting a loan or lease | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 4 | 100% |
| 2016 | 1 | 100% |
| 2017 | 1 | 0% |
| 2018 | 1 | 0% |
| 2019 | 3 | 0% |
| 2020 | 3 | 0% |
| 2021 | 9 | 100% |
| 2022 | 6 | 33.3% |
| 2023 | 1 | 100% |
| 2024 | 1 | 0% |
| 2025 | 2 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Helm Associates
Helm Associates's 36 logged complaints stay concentrated: only 6 states show a filing on record. 52.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-03-31.
Helm Associates answers 52.8% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Helm Associates.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Helm Associates have?
36, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Helm Associates respond to complaints on time?
52.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Helm Associates?
"Incorrect information on your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.