CFPB · Narrative-heavy record
Helm Associates
36 CFPB complaints · 52.8% with narratives · top issue Incorrect information on your report.
Helm Associates: 52.8% of 36 filings include consumer narratives. Timely 52.8% · relief 11.1% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2014 to 2026
CFPB relief outcome brief
CCDB company helm-associates
11.1% relief · 52.8% timely · 36 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Tally Technologies (9.9% relief)
Helm Associates closes 11.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Helm Associates scores strongest on closed with explanation (69/100 percentile-benchmarked) and weakest on timely response (17/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
52 / 100 percentile-benchmarked
11.1% of complaints closed with relief to the consumer
Timely response
17 / 100 percentile-benchmarked
52.8% of complaints answered inside the CFPB 15-day window
Closed with explanation
69 / 100 percentile-benchmarked
83.3% of complaints closed with an explanation to the consumer
Most of Helm Associates's 36 filings include narrative text
52.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Helm Associates complaint mix by product
- Credit reporting, 13 36.1% – 0% relief
- Vehicle loan 10 27.8% – 0% relief
- Debt collection 5 13.9% – 20% relief
- Consumer Loan 5 13.9% – 40% relief
- Credit reporting 2 5.6% – 0% relief
- Bank account 1 2.8% – 100% relief
How Helm Associates's 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Vehicle loan or lease | 10 |
| Debt collection | 5 |
| Consumer Loan | 5 |
| Credit reporting or other personal consumer reports | 2 |
| Bank account or service | 1 |
Concentrated filing states for Helm Associates
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 75% of this company's filings
Helm Associates complaints by year
Annual filing volume from the CFPB public database
- 2026
- 2
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| PA | 27 |
| NJ | 4 |
| DE | 2 |
| VA | 1 |
| GA | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 13 |
| Improper use of your report | 3 |
| Attempts to collect debt not owed | 3 |
| Taking out the loan or lease | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Problems at the end of the loan or lease | 2 |
| Managing the loan or lease | 2 |
| Repossession | 1 |
| Deposits and withdrawals | 1 |
| Problems when you are unable to pay | 1 |
| Disclosure verification of debt | 1 |
| Struggling to pay your loan | 1 |
| Getting a loan or lease | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 4 | 100% |
| 2016 | 1 | 100% |
| 2017 | 1 | 0% |
| 2018 | 1 | 0% |
| 2019 | 3 | 0% |
| 2020 | 3 | 0% |
| 2021 | 9 | 100% |
| 2022 | 6 | 33.3% |
| 2023 | 1 | 100% |
| 2024 | 1 | 0% |
| 2025 | 2 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Helm Associates's narrative-rich complaint ledger
Helm Associates's 36 logged complaints stay concentrated: only 6 states show a filing. 52.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-03-31.
Helm Associates answers 52.8% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Helm Associates.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Helm Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 36.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 52.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Helm Associates (52.8% timely; 11.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record