CFPB · Diversified product mix

Headwaters Financial Corp.

6 CFPB complaints · diversified mix (top product 33.3%) · top issue Attempts to collect debt not owed.

6 CFPB complaints

Headwaters Financial Corp.: top product "Debt collection" is only 33.3% of 6 - multi-bucket mix. Timely 16.7% · relief 16.7%. Allegations, not findings.

  • Diversified product mix
  • 0% filings 2015 to 2026

CFPB relief outcome brief

CCDB company headwaters-financial-corp

16.7% relief · 16.7% timely · 6 filings · Debt collection

Nearest relief peer: Servatus Corporation (16.7% relief)

Headwaters Financial Corp.(this)16.7%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Headwaters Financial Corp. and nearest filing-volume peers

Headwaters Financial Corp. closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Headwaters Financial Corp. has 6 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 16.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Headwaters Financial Corp. complaint mix by product

Total complaints: 6

Headwaters Financial Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 2 complaints (33.3%), resolution 0.0% Debt collection 33.3% Vehicle loan: 2 complaints (33.3%), resolution 0.0% Vehicle loan 33.3% Credit reporting: 1 complaints (16.7%), resolution 0.0% Credit reporting 16.7% Consumer Loan: 1 complaints (16.7%), resolution 100.0% Consumer Loan 16.7%
  • Debt collection 2 33.3% – 0% relief
  • Vehicle loan 2 33.3% – 0% relief
  • Credit reporting 1 16.7% – 0% relief
  • Consumer Loan 1 16.7% – 100% relief

How Headwaters Financial Corp.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 2
Vehicle loan or lease 2
Credit reporting or other personal consumer reports 1
Consumer Loan 1

Concentrated filing states for Headwaters Financial Corp.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
SC
50% of this company's filings
SC3VA1TX1GA1

Headwaters Financial Corp. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2015
0.511.522.533.5 2015202420252026 1

Top States

State Complaints
SC 3
VA 1
TX 1
GA 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 2
Managing the loan or lease 2
Improper use of your report 1
Problems at the end of the loan or lease 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2024 1 0%
2025 3 0%
2026 1 0%

Source: CFPB Consumer Complaint Database

Headwaters Financial Corp. spreads across product buckets

Headwaters Financial Corp.'s 6 logged complaints stay concentrated: only 4 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-02-19.

Headwaters Financial Corp. answers 16.7% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Headwaters Financial Corp..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Headwaters Financial Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Headwaters Financial Corp. (16.7% timely; 16.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix