CFPB · Narrative-heavy record
Hanwha QCells USA Corp
101 CFPB complaints · 48.5% with narratives · top issue Getting the loan.
Hanwha QCells USA Corp: 48.5% of 101 filings include consumer narratives. Timely 100% · relief 3% · top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.
- Narrative-heavy record
- +4500% filings 2023 to 2026
CFPB relief outcome brief
CCDB company hanwha-qcells-usa-corp
3% relief · 100% timely · 101 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: Momnt Technologies, Inc. (2.8% relief)
Hanwha QCells USA Corp closes 3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Hanwha QCells USA Corp's 101 filings include narrative text
48.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Hanwha QCells USA Corp complaint mix by product
- Payday loan, 65 64.4% – 2% relief
- Credit reporting 13 12.9% – 8% relief
- Debt collection 13 12.9% – 8% relief
- Mortgage 4 4.0% – 0% relief
- Money transfer, 3 3.0% – 0% relief
- Checking or 2 2.0% – 0% relief
- Debt or 1 1.0% – 0% relief
How Hanwha QCells USA Corp's 101 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 65 |
| Credit reporting or other personal consumer reports | 13 |
| Debt collection | 13 |
| Mortgage | 4 |
| Money transfer, virtual currency, or money service | 3 |
| Checking or savings account | 2 |
| Debt or credit management | 1 |
Where Hanwha QCells USA Corp complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 26.7% of this company's filings
Hanwha QCells USA Corp rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 46
- +4500% vs 2023
Top States
| State | Complaints |
|---|---|
| TX | 27 |
| CA | 24 |
| FL | 11 |
| NY | 6 |
| NC | 5 |
| LA | 4 |
| ID | 3 |
| MI | 3 |
| OK | 3 |
| VA | 2 |
| NJ | 2 |
| NH | 2 |
| HI | 1 |
| MA | 1 |
| PA | 1 |
| NM | 1 |
| CO | 1 |
| GA | 1 |
| AZ | 1 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Getting the loan | 22 |
| Charged fees or interest you didn't expect | 14 |
| Problem when making payments | 10 |
| Problem with additional add-on products or services | 9 |
| Incorrect information on your report | 7 |
| Improper use of your report | 5 |
| Attempts to collect debt not owed | 5 |
| Struggling to pay your loan | 4 |
| Took or threatened to take negative or legal action | 4 |
| Fraud or scam | 3 |
| Problem with the payoff process at the end of the loan | 3 |
| Trouble during payment process | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Problem with a lender or other company charging your account | 2 |
| Written notification about debt | 2 |
| False statements or representation | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Didn't provide services promised | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 1 | 100% |
| 2024 | 12 | 100% |
| 2025 | 42 | 100% |
| 2026 | 46 | 100% |
Source: CFPB Consumer Complaint Database
Hanwha QCells USA Corp's narrative-rich complaint ledger
Hanwha QCells USA Corp's 101 logged complaints stay concentrated: only 21 states show a filing. 48.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-22.
Hanwha QCells USA Corp answers 100% of complaints inside the CFPB's tracked window and closes 91.1% with a written explanation. 3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Getting the loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hanwha QCells USA Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Hanwha QCells USA Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 101.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Hanwha QCells USA Corp (100% timely; 3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record