CFPB · Single-product concentration
CB1, Inc.
101 CFPB complaints · 84.2% in "Debt collection" · top issue Written notification about debt.
CB1, Inc.: 84.2% of 101 CFPB complaints sit in "Debt collection". Timely 97% · relief 2%. Allegations, not findings.
- Single-product concentration
- +600% filings 2013 to 2026
CFPB relief outcome brief
CCDB company cb1-inc
2% relief · 97% timely · 101 filings · Debt collection
Same-product relief peers
Nearest relief peer: Source Receivables Management LLC (2% relief)
CB1, Inc. closes 2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of CB1, Inc.'s 101 filings include narrative text
56.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CB1, Inc. complaint mix by product
- Debt collection 85 84.2% – 2% relief
- Credit reporting, 14 13.9% – 0% relief
- Credit reporting 1 1.0% – 0% relief
- Credit reporting 1 1.0% – 0% relief
How CB1, Inc.'s 101 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 85 |
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting | 1 |
Concentrated filing states for CB1, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MT
- 69.3% of this company's filings
CB1, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- +600% vs 2013
Top States
| State | Complaints |
|---|---|
| MT | 70 |
| NY | 3 |
| AZ | 2 |
| FL | 2 |
| WA | 2 |
| OR | 2 |
| OK | 2 |
| CO | 2 |
| TX | 1 |
| WI | 1 |
| NV | 1 |
| AK | 1 |
| MI | 1 |
| NJ | 1 |
| LA | 1 |
| AL | 1 |
| NM | 1 |
| CT | 1 |
| AR | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 25 |
| Attempts to collect debt not owed | 19 |
| Cont'd attempts collect debt not owed | 12 |
| False statements or representation | 8 |
| Incorrect information on your report | 8 |
| Communication tactics | 7 |
| Took or threatened to take negative or legal action | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 6 |
| Threatened to contact someone or share information improperly | 3 |
| Disclosure verification of debt | 2 |
| Taking/threatening an illegal action | 2 |
| Incorrect information on credit report | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 6 | 100% |
| 2015 | 1 | 100% |
| 2016 | 6 | 100% |
| 2017 | 10 | 100% |
| 2018 | 8 | 100% |
| 2019 | 7 | 100% |
| 2020 | 16 | 100% |
| 2021 | 9 | 100% |
| 2022 | 10 | 90% |
| 2023 | 7 | 85.7% |
| 2024 | 5 | 80% |
| 2025 | 8 | 100% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database
CB1, Inc. filings cluster in one product
CB1, Inc.'s 101 logged complaints stay concentrated: only 24 states show a filing. 56.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-15.
CB1, Inc. answers 97% of complaints inside the CFPB's tracked window and closes 97% with a written explanation. 2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CB1, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CB1, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 101.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CB1, Inc. (97% timely; 2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration