CFPB · Narrative-heavy record
Greentree & Associates
29 CFPB complaints · 41.4% with narratives · top issue Trouble during payment process.
Greentree & Associates: 41.4% of 29 filings include consumer narratives. Timely 10.3% · relief 3.4% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- -66.7% filings 2015 to 2021
CFPB relief outcome brief
CCDB company greentree-associates
3.4% relief · 10.3% timely · 29 filings · Mortgage
Same-product relief peers
Nearest relief peer: Ameris Bancorp (3.5% relief)
Greentree & Associates closes 3.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Greentree & Associates's 29 filings include narrative text
41.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Greentree & Associates complaint mix by product
- Mortgage 16 55.2% – 0% relief
- Debt collection 12 41.4% – 8% relief
- Credit reporting, 1 3.4% – 0% relief
How Greentree & Associates's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 16 |
| Debt collection | 12 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Greentree & Associates complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- WA
- 10.3% of this company's filings
Greentree & Associates falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 1
- -66.7% vs 2015
Top States
| State | Complaints |
|---|---|
| WA | 3 |
| SC | 3 |
| PA | 2 |
| CA | 2 |
| IL | 2 |
| MI | 2 |
| GA | 2 |
| MD | 1 |
| OH | 1 |
| NC | 1 |
| CT | 1 |
| FL | 1 |
| NJ | 1 |
| LA | 1 |
| NE | 1 |
| OK | 1 |
| KY | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 10 |
| Struggling to pay mortgage | 4 |
| Disclosure verification of debt | 3 |
| Took or threatened to take negative or legal action | 2 |
| False statements or representation | 2 |
| Closing on a mortgage | 2 |
| Attempts to collect debt not owed | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Written notification about debt | 1 |
| Communication tactics | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 100% |
| 2016 | 2 | 0% |
| 2017 | 8 | 0% |
| 2018 | 5 | 0% |
| 2019 | 7 | 0% |
| 2020 | 3 | 0% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Greentree & Associates's narrative-rich complaint ledger
Greentree & Associates's 29 logged complaints stay concentrated: only 18 states show a filing. 41.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2021-05-24.
Greentree & Associates answers 10.3% of complaints inside the CFPB's tracked window and closes 10.3% with a written explanation. 3.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Greentree & Associates.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Greentree & Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 29.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 10.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Greentree & Associates (10.3% timely; 3.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record