GreenPath, Inc.
27 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
GreenPath, Inc. complaint mix by product
- Debt or 7 26.9% – 14% relief
- Credit reporting, 7 26.9% – 29% relief
- Debt collection 6 23.1% – 0% relief
- Credit reporting 2 7.7% – 0% relief
- Money transfer, 2 7.7% – 50% relief
- Payday loan, 1 3.8% – 0% relief
- Credit card 1 3.8% – 0% relief
How GreenPath, Inc.'s 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Debt collection | 6 |
| Credit reporting or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit card or prepaid card | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 3 |
| HI | 2 |
| MT | 2 |
| IL | 2 |
| SC | 2 |
| TX | 1 |
| PA | 1 |
| WA | 1 |
| MA | 1 |
| AZ | 1 |
| MO | 1 |
| CT | 1 |
| OH | 1 |
| CA | 1 |
| FL | 1 |
| MD | 1 |
| DE | 1 |
| NY | 1 |
| CO | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 5 |
| False statements or representation | 3 |
| Problem with customer service | 3 |
| Incorrect information on your report | 2 |
| Fraud or scam | 2 |
| Confusing or misleading advertising or marketing | 2 |
| Getting the loan | 1 |
| Charged upfront or unexpected fees | 1 |
| Disclosure verification of debt | 1 |
| Improper contact or sharing of info | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problem when making payments | 1 |
| Unexpected or other fees | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 4 | 0% |
| 2018 | 4 | 0% |
| 2020 | 2 | 0% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 4 | 75% |
| 2025 | 3 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About GreenPath, Inc.
GreenPath, Inc.'s 27 logged complaints stay concentrated: only 20 states show a filing on record. 40.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-06-23.
GreenPath, Inc. answers 55.6% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 14.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about GreenPath, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does GreenPath, Inc. have?
27, per the CFPB's public complaint count for this company (see the full breakdown above).
Does GreenPath, Inc. respond to complaints on time?
55.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about GreenPath, Inc.?
"Didn't provide services promised", filed under the "Debt or credit management" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.