CFPB · Narrative-heavy record
Green Road Finance Inc.
22 CFPB complaints · 68.2% with narratives · top issue Incorrect information on your report.
Green Road Finance Inc.: 68.2% of 22 filings include consumer narratives. Timely 90.9% · relief 9.1% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- -66.7% filings 2021 to 2026
CFPB relief outcome brief
CCDB company green-road-finance-inc
9.1% relief · 90.9% timely · 22 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: American Honda Finance Corp (8.8% relief)
Green Road Finance Inc. closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Green Road Finance Inc.'s 22 filings include narrative text
68.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Green Road Finance Inc. complaint mix by product
- Vehicle loan 11 50.0% – 0% relief
- Credit reporting 6 27.3% – 0% relief
- Credit reporting, 3 13.6% – 33% relief
- Payday loan, 1 4.5% – 0% relief
- Payday loan, 1 4.5% – 100% relief
How Green Road Finance Inc.'s 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 11 |
| Credit reporting or other personal consumer reports | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Green Road Finance Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 86.4% of this company's filings
Green Road Finance Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -66.7% vs 2021
Top States
| State | Complaints |
|---|---|
| CA | 19 |
| WA | 2 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 8 |
| Managing the loan or lease | 7 |
| Repossession | 3 |
| Loan payment wasn't credited to your account | 1 |
| Improper use of your report | 1 |
| Problems at the end of the loan or lease | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 3 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 13 | 92.3% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Green Road Finance Inc.'s narrative-rich complaint ledger
Green Road Finance Inc.'s 22 logged complaints stay concentrated: only 3 states show a filing. 68.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-04-05.
Green Road Finance Inc. answers 90.9% of complaints inside the CFPB's tracked window and closes 86.4% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Green Road Finance Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Green Road Finance Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Green Road Finance Inc. (90.9% timely; 9.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record