Green Road Finance Inc.
22 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Green Road Finance Inc. complaint mix by product
- Vehicle loan 11 50.0% – 0% relief
- Credit reporting 6 27.3% – 0% relief
- Credit reporting, 3 13.6% – 33% relief
- Payday loan, 1 4.5% – 0% relief
- Payday loan, 1 4.5% – 100% relief
How Green Road Finance Inc.'s 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 11 |
| Credit reporting or other personal consumer reports | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 19 |
| WA | 2 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 8 |
| Managing the loan or lease | 7 |
| Repossession | 3 |
| Loan payment wasn't credited to your account | 1 |
| Improper use of your report | 1 |
| Problems at the end of the loan or lease | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 3 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 13 | 92.3% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Green Road Finance Inc.
Green Road Finance Inc.'s 22 logged complaints stay concentrated: only 3 states show a filing on record. 68.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2021 through 2026-04-05.
Green Road Finance Inc. answers 90.9% of complaints inside the CFPB's tracked window and closes 86.4% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Green Road Finance Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Green Road Finance Inc. have?
22, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Green Road Finance Inc. respond to complaints on time?
90.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Green Road Finance Inc.?
"Incorrect information on your report", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.