CFPB · Single-product concentration
Glasser and Glasser, PLC
320 CFPB complaints · 91.9% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Glasser and Glasser, PLC: 91.9% of 320 CFPB complaints sit in "Debt collection". Timely 100% · relief 2.8%. Allegations, not findings.
- Single-product concentration
- +575% filings 2013 to 2026
CFPB relief outcome brief
CCDB company glasser-and-glasser-plc
2.8% relief · 100% timely · 320 filings · Debt collection
Same-product relief peers
Nearest relief peer: Seattle Service Bureau, Inc (2.8% relief)
Glasser and Glasser, PLC closes 2.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Glasser and Glasser, PLC's 320 filings include narrative text
41.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Glasser and Glasser, PLC complaint mix by product
- Debt collection 294 92.5% – 3% relief
- Credit card 8 2.5% – 0% relief
- Credit reporting 6 1.9% – 0% relief
- Mortgage 3 0.9% – 0% relief
- Debt or 3 0.9% – 0% relief
- Credit card 3 0.9% – 0% relief
- Credit reporting, 1 0.3% – 0% relief
How Glasser and Glasser, PLC's 320 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 294 |
| Credit card | 8 |
| Credit reporting or other personal consumer reports | 6 |
| Mortgage | 3 |
| Debt or credit management | 3 |
| Credit card or prepaid card | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Checking or savings account | 1 |
| Bank account or service | 1 |
Concentrated filing states for Glasser and Glasser, PLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 63.8% of this company's filings
Glasser and Glasser, PLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 27
- +575% vs 2013
Top States
| State | Complaints |
|---|---|
| VA | 204 |
| NC | 50 |
| MD | 45 |
| DC | 7 |
| CA | 4 |
| CO | 2 |
| GA | 1 |
| FL | 1 |
| PA | 1 |
| OK | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 68 |
| Attempts to collect debt not owed | 66 |
| Written notification about debt | 61 |
| False statements or representation | 36 |
| Communication tactics | 26 |
| Taking/threatening an illegal action | 11 |
| Cont'd attempts collect debt not owed | 9 |
| Incorrect information on your report | 7 |
| Disclosure verification of debt | 7 |
| Threatened to contact someone or share information improperly | 6 |
| Other features, terms, or problems | 4 |
| Improper contact or sharing of info | 3 |
| Didn't provide services promised | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Struggling to pay mortgage | 1 |
| Problem with a lender or other company charging your account | 1 |
| Problem with customer service | 1 |
| Electronic communications | 1 |
| Getting a credit card | 1 |
| Closing your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 14 | 100% |
| 2015 | 13 | 100% |
| 2016 | 15 | 100% |
| 2017 | 20 | 100% |
| 2018 | 13 | 100% |
| 2019 | 11 | 100% |
| 2020 | 11 | 100% |
| 2021 | 16 | 100% |
| 2022 | 29 | 100% |
| 2023 | 39 | 100% |
| 2024 | 25 | 100% |
| 2025 | 83 | 100% |
| 2026 | 27 | 100% |
Source: CFPB Consumer Complaint Database
Glasser and Glasser, PLC filings cluster in one product
Glasser and Glasser, PLC's 320 logged complaints stay concentrated: only 11 states show a filing. 41.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-23.
Glasser and Glasser, PLC answers 100% of complaints inside the CFPB's tracked window and closes 95.9% with a written explanation. 2.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Glasser and Glasser, PLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Glasser and Glasser, PLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 320.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Glasser and Glasser, PLC (100% timely; 2.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration