Total complaints
249
Filed since 2013
249 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
249 consumer complaints filed with the CFPB
This profile shows Glasser and Glasser, PLC's complaint history from CFPB public records. 249 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 3.2% of cases.
Total complaints
249
Filed since 2013
Timely response
100%
CFPB-tracked response window
Relief rate
3.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Glasser and Glasser, PLC's 249 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 233 |
| Credit card | 6 |
| Credit reporting or other personal consumer reports | 3 |
| Mortgage | 2 |
| Credit card or prepaid card | 2 |
| Debt or credit management | 2 |
| Bank account or service | 1 |
| State | Complaints |
|---|---|
| VA | 166 |
| MD | 36 |
| NC | 32 |
| DC | 6 |
| CA | 2 |
| CO | 1 |
| FL | 1 |
| OK | 1 |
| PA | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 52 |
| Written notification about debt | 50 |
| Took or threatened to take negative or legal action | 49 |
| False statements or representation | 25 |
| Communication tactics | 21 |
| Taking/threatening an illegal action | 10 |
| Cont'd attempts collect debt not owed | 9 |
| Disclosure verification of debt | 7 |
| Threatened to contact someone or share information improperly | 6 |
| Incorrect information on your report | 3 |
| Improper contact or sharing of info | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Other features, terms, or problems | 2 |
| Customer service / Customer relations | 1 |
| Loan modification,collection,foreclosure | 1 |
| Getting a credit card | 1 |
| Closing your account | 1 |
| Electronic communications | 1 |
| Other | 1 |
| Didn't provide services promised | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 14 | 100% |
| 2015 | 13 | 100% |
| 2016 | 14 | 100% |
| 2017 | 20 | 100% |
| 2018 | 10 | 100% |
| 2019 | 9 | 100% |
| 2020 | 8 | 100% |
| 2021 | 15 | 100% |
| 2022 | 20 | 100% |
| 2023 | 26 | 100% |
| 2024 | 18 | 100% |
| 2025 | 67 | 100% |
| 2026 | 11 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Glasser and Glasser, PLC has accumulated 249 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 72 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-21, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Glasser and Glasser, PLC reports a 100% timely-response rate and has closed 96.4% of cases with a written explanation to the consumer. 3.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Glasser and Glasser, PLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Glasser and Glasser, PLC has received 249 consumer complaints filed with the Consumer Financial Protection Bureau.
Glasser and Glasser, PLC has a 100% timely response rate to CFPB complaints.
The most common issue reported against Glasser and Glasser, PLC is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.