CFPB · Single-product concentration
Healthcare Receivables Group, Inc.
106 CFPB complaints · 85.8% in "Debt collection" · top issue Attempts to collect debt not owed.
Healthcare Receivables Group, Inc.: 85.8% of 106 CFPB complaints sit in "Debt collection". Timely 88.7% · relief 2.8%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2023
CFPB relief outcome brief
CCDB company healthcare-receivables-group-inc
2.8% relief · 88.7% timely · 106 filings · Debt collection
Same-product relief peers
Nearest relief peer: Seattle Service Bureau, Inc (2.8% relief)
Healthcare Receivables Group, Inc. closes 2.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Healthcare Receivables Group, Inc. scores strongest on closed with explanation (83/100 percentile-benchmarked) and weakest on relief provided (13/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
13 / 100 percentile-benchmarked
2.8% of complaints closed with relief to the consumer
Timely response
80 / 100 percentile-benchmarked
88.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
83 / 100 percentile-benchmarked
90.6% of complaints closed with an explanation to the consumer
Most of Healthcare Receivables Group, Inc.'s 106 filings include narrative text
55.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Healthcare Receivables Group, Inc. complaint mix by product
- Debt collection 91 85.8% – 3% relief
- Credit reporting, 13 12.3% – 0% relief
- Money transfer, 2 1.9% – 0% relief
How Healthcare Receivables Group, Inc.'s 106 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 91 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Money transfer, virtual currency, or money service | 2 |
Where Healthcare Receivables Group, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 39.6% of this company's filings
Healthcare Receivables Group, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2023
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| NC | 42 |
| SC | 30 |
| TN | 12 |
| VA | 7 |
| GA | 4 |
| PA | 3 |
| TX | 2 |
| IN | 1 |
| ID | 1 |
| NH | 1 |
| IL | 1 |
| NY | 1 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 31 |
| Written notification about debt | 20 |
| Communication tactics | 10 |
| Incorrect information on your report | 9 |
| False statements or representation | 8 |
| Cont'd attempts collect debt not owed | 8 |
| Took or threatened to take negative or legal action | 8 |
| Disclosure verification of debt | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Improper use of your report | 2 |
| Threatened to contact someone or share information improperly | 1 |
| Lost or stolen money order | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 4 | 50% |
| 2015 | 4 | 75% |
| 2016 | 4 | 50% |
| 2017 | 10 | 90% |
| 2018 | 8 | 100% |
| 2019 | 15 | 93.3% |
| 2020 | 10 | 80% |
| 2021 | 20 | 85% |
| 2022 | 29 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Healthcare Receivables Group, Inc. filings cluster in one product
Healthcare Receivables Group, Inc.'s 106 logged complaints stay concentrated: only 13 states show a filing. 55.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2023-01-07.
Healthcare Receivables Group, Inc. answers 88.7% of complaints inside the CFPB's tracked window and closes 90.6% with a written explanation. 2.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Healthcare Receivables Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Healthcare Receivables Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 106.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Healthcare Receivables Group, Inc. (88.7% timely; 2.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration