CFPB · Single-product concentration

Georgetown Mortgage, Inc.

7 CFPB complaints · 85.7% in "Mortgage" · top issue Settlement process and costs.

7 CFPB complaints

Georgetown Mortgage, Inc.: 85.7% of 7 CFPB complaints sit in "Mortgage". Timely 57.1% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2014 to 2026

CFPB relief outcome brief

CCDB company georgetown-mortgage-inc

0% relief · 57.1% timely · 7 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Georgetown Mortgage, Inc. (t…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Georgetown Mortgage, Inc. and nearest filing-volume peers

Georgetown Mortgage, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 57.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Georgetown Mortgage, Inc. complaint mix by product

Total complaints: 7

Georgetown Mortgage, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 7 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 6 complaints (85.7%), resolution 0.0% Mortgage 85.7% Debt collection: 1 complaints (14.3%), resolution 0.0% Debt collection 14.3%
  • Mortgage 6 85.7% 0% relief
  • Debt collection 1 14.3% 0% relief

How Georgetown Mortgage, Inc.'s 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 6
Debt collection 1

Concentrated filing states for Georgetown Mortgage, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
57.1% of this company's filings
TX4CO2GA1

Georgetown Mortgage, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
1
-50% vs 2014
0.511.522.5 201420152016201720192026 1

Top States

State Complaints
TX 4
CO 2
GA 1

Top Issues

Issue Complaints
Settlement process and costs 2
Application, originator, mortgage broker 2
Took or threatened to take negative or legal action 1
Loan servicing, payments, escrow account 1
Trouble during payment process 1

Yearly Trend

Year Complaints Timely
2014 2 100%
2015 1 0%
2016 1 100%
2017 1 0%
2019 1 100%
2026 1 0%

Source: CFPB Consumer Complaint Database

Georgetown Mortgage, Inc. filings cluster in one product

Georgetown Mortgage, Inc.'s 7 logged complaints stay concentrated: only 3 states show a filing. Only 14.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-01.

Georgetown Mortgage, Inc. answers 57.1% of complaints inside the CFPB's tracked window and closes 85.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Settlement process and costs."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Georgetown Mortgage, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Georgetown Mortgage, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Georgetown Mortgage, Inc. (57.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration