Total complaints
20
Filed since 2015
2026 data Public-data reference. official source
Genuine Debt Solutions, LLC.
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows Genuine Debt Solutions, LLC.'s complaint history from CFPB public records. 20 consumers have filed complaints since 2015. The company has a 50% timely response rate and has provided relief in 0% of cases.
20
Total Complaints
50%
Timely Response
20%
Disputed
0%
Relief Provided
13
States Active
2015
Since
Timely response
50%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 50.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Genuine Debt Solutions, LLC. complaint mix by product
- Debt collection 17 85.0% – 0% relief
- Payday loan 3 15.0% – 0% relief
How Genuine Debt Solutions, LLC.'s 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 17 |
| Payday loan | 3 |
Top States
| State | Complaints |
|---|---|
| FL | 4 |
| DE | 3 |
| CA | 2 |
| PA | 2 |
| NJ | 1 |
| NC | 1 |
| TN | 1 |
| VT | 1 |
| MO | 1 |
| WA | 1 |
| NE | 1 |
| MA | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 7 |
| Communication tactics | 5 |
| Taking/threatening an illegal action | 3 |
| Disclosure verification of debt | 1 |
| Can't contact lender | 1 |
| Charged fees or interest I didn't expect | 1 |
| Improper contact or sharing of info | 1 |
| Charged bank acct wrong day or amt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 16 | 62.5% |
| 2016 | 3 | 0% |
| 2017 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Genuine Debt Solutions, LLC.
Genuine Debt Solutions, LLC. has accumulated 20 consumer complaints in the CFPB public database, with filings active across 13 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2017-01-05, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Genuine Debt Solutions, LLC. reports a 50% timely-response rate and has closed 70% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 20% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Genuine Debt Solutions, LLC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Genuine Debt Solutions, LLC. have?
Genuine Debt Solutions, LLC. has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Genuine Debt Solutions, LLC. respond to complaints on time?
Genuine Debt Solutions, LLC. has a 50% timely response rate to CFPB complaints.
What is the most common complaint about Genuine Debt Solutions, LLC.?
The most common issue reported against Genuine Debt Solutions, LLC. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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