CFPB · Single-product concentration

Genuine Debt Solutions, LLC.

20 CFPB complaints · 85% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

20 CFPB complaints

Genuine Debt Solutions, LLC.: 85% of 20 CFPB complaints sit in "Debt collection". Timely 50% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -93.7% filings 2015 to 2017

CFPB relief outcome brief

CCDB company genuine-debt-solutions-llc

0% relief · 50% timely · 20 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Genuine Debt Solutions, LLC.…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Genuine Debt Solutions, LLC. and nearest filing-volume peers

Genuine Debt Solutions, LLC. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Genuine Debt Solutions, LLC.'s 20 filings include narrative text

45% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 50.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Genuine Debt Solutions, LLC. complaint mix by product

Total complaints: 20

Genuine Debt Solutions, LLC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 17 complaints (85.0%), resolution 0.0% Debt collection 85.0% Payday loan: 3 complaints (15.0%), resolution 0.0% Payday loan 15.0%
  • Debt collection 17 85.0% 0% relief
  • Payday loan 3 15.0% 0% relief

How Genuine Debt Solutions, LLC.'s 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 17
Payday loan 3

Where Genuine Debt Solutions, LLC. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
20% of this company's filings
FL4DE3PA2CA2WA1WI1VT1MA1

Genuine Debt Solutions, LLC. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2017
1
-93.7% vs 2015
05101520 201520162017 1

Top States

State Complaints
FL 4
DE 3
PA 2
CA 2
WA 1
WI 1
VT 1
MA 1
MO 1
TN 1
NC 1
NE 1
NJ 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 7
Communication tactics 5
Taking/threatening an illegal action 3
Charged fees or interest I didn't expect 1
Charged bank acct wrong day or amt 1
Can't contact lender 1
Disclosure verification of debt 1
Improper contact or sharing of info 1

Yearly Trend

Year Complaints Timely
2015 16 62.5%
2016 3 0%
2017 1 0%

Source: CFPB Consumer Complaint Database

Genuine Debt Solutions, LLC. filings cluster in one product

Genuine Debt Solutions, LLC.'s 20 logged complaints stay concentrated: only 13 states show a filing. 45% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2017-01-05.

Genuine Debt Solutions, LLC. answers 50% of complaints inside the CFPB's tracked window and closes 70% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Genuine Debt Solutions, LLC..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Genuine Debt Solutions, LLC.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Genuine Debt Solutions, LLC. (50% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration