CFPB · Single-product concentration
General Credit Services
23 CFPB complaints · 82.6% in "Debt collection" · top issue Attempts to collect debt not owed.
General Credit Services: 82.6% of 23 CFPB complaints sit in "Debt collection". Timely 95.7% · relief 0%. Allegations, not findings.
- Single-product concentration
- +300% filings 2016 to 2025
CFPB relief outcome brief
CCDB company general-credit-services
0% relief · 95.7% timely · 23 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
General Credit Services closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of General Credit Services's 23 filings include narrative text
47.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
General Credit Services complaint mix by product
- Debt collection 19 82.6% – 0% relief
- Credit reporting 3 13.0% – 0% relief
- Credit reporting, 1 4.3% – 0% relief
How General Credit Services's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 19 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for General Credit Services
Top states by attributed CFPB complaint volume for this company
- Leading state
- IN
- 65.2% of this company's filings
General Credit Services rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 4
- +300% vs 2016
Top States
| State | Complaints |
|---|---|
| IN | 15 |
| TN | 3 |
| AZ | 2 |
| TX | 1 |
| NV | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 6 |
| False statements or representation | 5 |
| Written notification about debt | 3 |
| Incorrect information on your report | 3 |
| Took or threatened to take negative or legal action | 3 |
| Improper use of your report | 1 |
| Improper contact or sharing of info | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 0% |
| 2017 | 4 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 4 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 4 | 100% |
Source: CFPB Consumer Complaint Database
General Credit Services filings cluster in one product
General Credit Services's 23 logged complaints stay concentrated: only 6 states show a filing. 47.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2025-12-03.
General Credit Services answers 95.7% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about General Credit Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for General Credit Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for General Credit Services (95.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration