Total complaints
16
Filed since 2016
2026 data Public-data reference. official source
Fusion Auto Finance
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows Fusion Auto Finance's complaint history from CFPB public records. 16 consumers have filed complaints since 2016. The company has a 87.5% timely response rate and has provided relief in 0% of cases.
16
Total Complaints
87.5%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
2016
Since
Timely response
87.5%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 87.5%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Fusion Auto Finance complaint mix by product
- Vehicle loan 13 81.3% – 0% relief
- Consumer Loan 2 12.5% – 0% relief
- Debt collection 1 6.3% – 0% relief
How Fusion Auto Finance's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 13 |
| Consumer Loan | 2 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 7 |
| NJ | 4 |
| FL | 2 |
| VA | 1 |
| MI | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problems at the end of the loan or lease | 10 |
| Managing the loan or lease | 3 |
| Taking out the loan or lease | 1 |
| Getting a loan or lease | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 0% |
| 2017 | 2 | 100% |
| 2019 | 3 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Fusion Auto Finance
Fusion Auto Finance has accumulated 16 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Fusion Auto Finance reports a 87.5% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Problems at the end of the loan or lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Fusion Auto Finance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Fusion Auto Finance have?
Fusion Auto Finance has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Fusion Auto Finance respond to complaints on time?
Fusion Auto Finance has a 87.5% timely response rate to CFPB complaints.
What is the most common complaint about Fusion Auto Finance?
The most common issue reported against Fusion Auto Finance is "Problems at the end of the loan or lease" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.
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