CFPB · Single-product concentration
Fusion Auto Finance
22 CFPB complaints · 77.3% in "Vehicle loan or lease" · top issue Problems at the end of the loan or lease.
Fusion Auto Finance: 77.3% of 22 CFPB complaints sit in "Vehicle loan or lease". Timely 90.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- +100% filings 2016 to 2026
CFPB relief outcome brief
CCDB company fusion-auto-finance
0% relief · 90.9% timely · 22 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
Fusion Auto Finance closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Fusion Auto Finance's 22 filings include narrative text
54.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Fusion Auto Finance complaint mix by product
- Vehicle loan 17 77.3% – 0% relief
- Consumer Loan 2 9.1% – 0% relief
- Debt collection 2 9.1% – 0% relief
- Credit reporting, 1 4.5% – 0% relief
How Fusion Auto Finance's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 17 |
| Consumer Loan | 2 |
| Debt collection | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Fusion Auto Finance
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 50% of this company's filings
Fusion Auto Finance rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +100% vs 2016
Top States
| State | Complaints |
|---|---|
| NY | 11 |
| NJ | 5 |
| FL | 2 |
| PA | 1 |
| IN | 1 |
| MI | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problems at the end of the loan or lease | 13 |
| Managing the loan or lease | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Getting a loan or lease | 1 |
| Taking out the loan or lease | 1 |
| Attempts to collect debt not owed | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 0% |
| 2017 | 2 | 100% |
| 2019 | 3 | 100% |
| 2020 | 2 | 100% |
| 2021 | 4 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Fusion Auto Finance filings cluster in one product
Fusion Auto Finance's 22 logged complaints stay concentrated: only 7 states show a filing. 54.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-04-06.
Fusion Auto Finance answers 90.9% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Problems at the end of the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Fusion Auto Finance.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Fusion Auto Finance: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Fusion Auto Finance (90.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration