CFPB · Diversified product mix
Friendly Finance Corporation
52 CFPB complaints · diversified mix (top product 26.9%) · top issue Managing the loan or lease.
Friendly Finance Corporation: top product "Debt collection" is only 26.9% of 52 - multi-bucket mix. Timely 88.5% · relief 1.9%. Allegations, not findings.
- Diversified product mix
- -66.7% filings 2014 to 2026
CFPB relief outcome brief
CCDB company friendly-finance-corporation
1.9% relief · 88.5% timely · 52 filings · Debt collection
Same-product relief peers
Nearest relief peer: Capital Accounts, LLC (1.9% relief)
Friendly Finance Corporation closes 1.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Friendly Finance Corporation's 52 filings include narrative text
46.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Friendly Finance Corporation complaint mix by product
- Debt collection 14 26.9% – 0% relief
- Consumer Loan 14 26.9% – 7% relief
- Vehicle loan 13 25.0% – 0% relief
- Credit reporting 7 13.5% – 0% relief
- Credit reporting, 4 7.7% – 0% relief
How Friendly Finance Corporation's 52 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 14 |
| Consumer Loan | 14 |
| Vehicle loan or lease | 13 |
| Credit reporting or other personal consumer reports | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
Where Friendly Finance Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MD
- 25% of this company's filings
Friendly Finance Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -66.7% vs 2014
Top States
| State | Complaints |
|---|---|
| MD | 13 |
| OH | 10 |
| GA | 6 |
| VA | 5 |
| MI | 4 |
| IN | 2 |
| FL | 2 |
| DC | 2 |
| IL | 1 |
| LA | 1 |
| TX | 1 |
| TN | 1 |
| PA | 1 |
| NJ | 1 |
| KS | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 11 |
| Incorrect information on your report | 9 |
| Problems when you are unable to pay | 8 |
| Communication tactics | 5 |
| Took or threatened to take negative or legal action | 4 |
| Struggling to pay your loan | 4 |
| Problem with a company's investigation into an existing problem | 2 |
| Threatened to contact someone or share information improperly | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with fraud alerts or security freezes | 1 |
| False statements or representation | 1 |
| Taking/threatening an illegal action | 1 |
| Taking out the loan or lease | 1 |
| Getting a loan or lease | 1 |
| Written notification about debt | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 66.7% |
| 2015 | 7 | 85.7% |
| 2016 | 8 | 100% |
| 2018 | 7 | 100% |
| 2019 | 4 | 25% |
| 2020 | 2 | 100% |
| 2021 | 4 | 100% |
| 2022 | 3 | 100% |
| 2023 | 6 | 100% |
| 2024 | 1 | 100% |
| 2025 | 6 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Friendly Finance Corporation spreads across product buckets
Friendly Finance Corporation's 52 logged complaints stay concentrated: only 16 states show a filing. 46.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-05-25.
Friendly Finance Corporation answers 88.5% of complaints inside the CFPB's tracked window and closes 96.2% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Friendly Finance Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Friendly Finance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 52.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Friendly Finance Corporation (88.5% timely; 1.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix