CFPB · Narrative-heavy record
Figure Technologies, Inc
244 CFPB complaints · 45.9% with narratives · top issue Trouble during payment process.
Figure Technologies, Inc: 45.9% of 244 filings include consumer narratives. Timely 99.6% · relief 0.8% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- +7400% filings 2018 to 2026
CFPB relief outcome brief
CCDB company figure-technologies-inc
0.8% relief · 99.6% timely · 244 filings · Mortgage
Same-product relief peers
Nearest relief peer: Carrington Mortgage Services, LLC (0.8% relief)
Figure Technologies, Inc closes 0.8% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Figure Technologies, Inc's 244 filings include narrative text
45.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Figure Technologies, Inc complaint mix by product
- Mortgage 109 45.0% – 2% relief
- Credit reporting 73 30.2% – 0% relief
- Debt collection 29 12.0% – 0% relief
- Credit reporting, 13 5.4% – 0% relief
- Payday loan, 11 4.5% – 0% relief
- Payday loan, 5 2.1% – 0% relief
- Money transfer, 2 0.8% – 0% relief
How Figure Technologies, Inc's 244 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 109 |
| Credit reporting or other personal consumer reports | 73 |
| Debt collection | 29 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Payday loan, title loan, or personal loan | 11 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Money transfer, virtual currency, or money service | 2 |
| Checking or savings account | 1 |
| Student loan | 1 |
Where Figure Technologies, Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 15.6% of this company's filings
Figure Technologies, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 75
- +7400% vs 2018
Top States
| State | Complaints |
|---|---|
| FL | 38 |
| CA | 29 |
| GA | 21 |
| IL | 20 |
| NJ | 15 |
| MI | 13 |
| TX | 11 |
| AL | 9 |
| AZ | 9 |
| OH | 8 |
| NC | 8 |
| WA | 6 |
| CO | 5 |
| IN | 5 |
| NV | 5 |
| OR | 4 |
| VA | 4 |
| MA | 4 |
| TN | 3 |
| LA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 55 |
| Incorrect information on your report | 51 |
| Applying for a mortgage or refinancing an existing mortgage | 24 |
| Problem with a company's investigation into an existing problem | 23 |
| Improper use of your report | 15 |
| Took or threatened to take negative or legal action | 14 |
| Closing on a mortgage | 11 |
| Struggling to pay mortgage | 11 |
| Attempts to collect debt not owed | 7 |
| Getting a line of credit | 5 |
| Written notification about debt | 4 |
| Getting the loan | 4 |
| Credit monitoring or identity theft protection services | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| False statements or representation | 3 |
| Struggling to pay your loan | 2 |
| Charged fees or interest you didn't expect | 2 |
| Problem when making payments | 1 |
| Communication tactics | 1 |
| Managing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 9 | 88.9% |
| 2020 | 7 | 100% |
| 2021 | 4 | 100% |
| 2022 | 11 | 100% |
| 2023 | 24 | 100% |
| 2024 | 37 | 100% |
| 2025 | 76 | 100% |
| 2026 | 75 | 100% |
Source: CFPB Consumer Complaint Database
Figure Technologies, Inc's narrative-rich complaint ledger
Figure Technologies, Inc's 244 logged complaints stay concentrated: only 37 states show a filing. 45.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-06-24.
Figure Technologies, Inc answers 99.6% of complaints inside the CFPB's tracked window and closes 98% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Figure Technologies, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Figure Technologies, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 244.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Figure Technologies, Inc (99.6% timely; 0.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record