Total complaints
148
Filed since 2018
148 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
148 consumer complaints filed with the CFPB
This profile shows Figure Technologies, Inc's complaint history from CFPB public records. 148 consumers have filed complaints since 2018. The company has a 100% timely response rate and has provided relief in 1.4% of cases.
Total complaints
148
Filed since 2018
Timely response
100%
CFPB-tracked response window
Relief rate
1.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Figure Technologies, Inc's 148 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 61 |
| Credit reporting or other personal consumer reports | 44 |
| Debt collection | 19 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Payday loan, title loan, or personal loan | 8 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Money transfer, virtual currency, or money service | 2 |
| Checking or savings account | 1 |
| State | Complaints |
|---|---|
| FL | 21 |
| GA | 13 |
| MI | 13 |
| NJ | 12 |
| IL | 11 |
| CA | 10 |
| OH | 7 |
| TX | 7 |
| AZ | 5 |
| WA | 4 |
| NV | 4 |
| IN | 4 |
| NC | 4 |
| AL | 4 |
| MA | 3 |
| LA | 3 |
| OR | 3 |
| PA | 2 |
| MD | 2 |
| TN | 2 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 35 |
| Trouble during payment process | 32 |
| Applying for a mortgage or refinancing an existing mortgage | 12 |
| Problem with a company's investigation into an existing problem | 12 |
| Took or threatened to take negative or legal action | 11 |
| Improper use of your report | 10 |
| Struggling to pay mortgage | 7 |
| Attempts to collect debt not owed | 6 |
| Closing on a mortgage | 5 |
| Getting a line of credit | 4 |
| Getting the loan | 3 |
| Struggling to pay your loan | 2 |
| Other transaction problem | 1 |
| Identity theft protection or other monitoring services | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Charged fees or interest you didn't expect | 1 |
| Communication tactics | 1 |
| Managing an account | 1 |
| Money was not available when promised | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 4 | 100% |
| 2020 | 5 | 100% |
| 2021 | 3 | 100% |
| 2022 | 7 | 100% |
| 2023 | 19 | 100% |
| 2024 | 28 | 100% |
| 2025 | 48 | 100% |
| 2026 | 33 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Figure Technologies, Inc has accumulated 148 consumer complaints in the CFPB public database, with filings active across 32 U.S. states. Of those submissions, 43 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-03-30, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Figure Technologies, Inc reports a 100% timely-response rate and has closed 98.6% of cases with a written explanation to the consumer. 1.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Figure Technologies, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Figure Technologies, Inc has received 148 consumer complaints filed with the Consumer Financial Protection Bureau.
Figure Technologies, Inc has a 100% timely response rate to CFPB complaints.
The most common issue reported against Figure Technologies, Inc is "Incorrect information on your report" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.