Figure Technologies, Inc
244 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Figure Technologies, Inc complaint mix by product
- Mortgage 109 45.0% – 2% relief
- Credit reporting 73 30.2% – 0% relief
- Debt collection 29 12.0% – 0% relief
- Credit reporting, 13 5.4% – 0% relief
- Payday loan, 11 4.5% – 0% relief
- Payday loan, 5 2.1% – 0% relief
- Money transfer, 2 0.8% – 0% relief
How Figure Technologies, Inc's 244 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 109 |
| Credit reporting or other personal consumer reports | 73 |
| Debt collection | 29 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Payday loan, title loan, or personal loan | 11 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Money transfer, virtual currency, or money service | 2 |
| Checking or savings account | 1 |
| Student loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 38 |
| CA | 29 |
| GA | 21 |
| IL | 20 |
| NJ | 15 |
| MI | 13 |
| TX | 11 |
| AL | 9 |
| AZ | 9 |
| OH | 8 |
| NC | 8 |
| WA | 6 |
| CO | 5 |
| IN | 5 |
| NV | 5 |
| OR | 4 |
| VA | 4 |
| MA | 4 |
| TN | 3 |
| LA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 55 |
| Incorrect information on your report | 51 |
| Applying for a mortgage or refinancing an existing mortgage | 24 |
| Problem with a company's investigation into an existing problem | 23 |
| Improper use of your report | 15 |
| Took or threatened to take negative or legal action | 14 |
| Closing on a mortgage | 11 |
| Struggling to pay mortgage | 11 |
| Attempts to collect debt not owed | 7 |
| Getting a line of credit | 5 |
| Written notification about debt | 4 |
| Getting the loan | 4 |
| Credit monitoring or identity theft protection services | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| False statements or representation | 3 |
| Struggling to pay your loan | 2 |
| Charged fees or interest you didn't expect | 2 |
| Problem when making payments | 1 |
| Communication tactics | 1 |
| Managing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 9 | 88.9% |
| 2020 | 7 | 100% |
| 2021 | 4 | 100% |
| 2022 | 11 | 100% |
| 2023 | 24 | 100% |
| 2024 | 37 | 100% |
| 2025 | 76 | 100% |
| 2026 | 75 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Figure Technologies, Inc
Figure Technologies, Inc's 244 logged complaints stay concentrated: only 37 states show a filing on record. 45.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2018 through 2026-06-24.
Figure Technologies, Inc answers 99.6% of complaints inside the CFPB's tracked window and closes 98% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Figure Technologies, Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Figure Technologies, Inc have?
244, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Figure Technologies, Inc respond to complaints on time?
99.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Figure Technologies, Inc?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.