CFPB · Single-product concentration
Fidelity Account Services LLC
4 CFPB complaints · 75% in "Debt collection" · top issue Communication tactics.
Fidelity Account Services LLC: 75% of 4 CFPB complaints sit in "Debt collection". Timely 50% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2015 to 2019
CFPB relief outcome brief
CCDB company fidelity-account-services-llc
0% relief · 50% timely · 4 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Fidelity Account Services LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Fidelity Account Services LLC complaint mix by product
- Debt collection 3 75.0% – 0% relief
- Credit reporting, 1 25.0% – 0% relief
How Fidelity Account Services LLC's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Fidelity Account Services LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 50% of this company's filings
Fidelity Account Services LLC complaints by year
Annual filing volume from the CFPB public database
- 2019
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| PA | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 0% |
| 2018 | 1 | 0% |
| 2019 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Fidelity Account Services LLC filings cluster in one product
Fidelity Account Services LLC's 4 logged complaints stay concentrated: only 3 states show a filing. 75% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2019-01-24.
Fidelity Account Services LLC answers 50% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Fidelity Account Services LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Fidelity Account Services LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 50%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Fidelity Account Services LLC (50% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration