CFPB · Single-product concentration

Ethos Lending LLC

15 CFPB complaints · 100% in "Mortgage" · top issue Closing on a mortgage.

15 CFPB complaints

Ethos Lending LLC: 100% of 15 CFPB complaints sit in "Mortgage". Timely 93.3% · relief 46.7%. Allegations, not findings.

  • Single-product concentration
  • -66.7% filings 2015 to 2019

CFPB relief outcome brief

CCDB company ethos-lending-llc

46.7% relief · 93.3% timely · 15 filings · Mortgage

Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)

Ethos Lending LLC (this)46.7%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Ethos Lending LLC and nearest filing-volume peers

Ethos Lending LLC closes 46.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Ethos Lending LLC's 15 filings include narrative text

60% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 93.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 46.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Ethos Lending LLC complaint mix by product

Total complaints: 15

Ethos Lending LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 15 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 15 complaints (100.0%), resolution 46.7% Mortgage 100.0%
  • Mortgage 15 100.0% 47% relief

How Ethos Lending LLC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 15

Concentrated filing states for Ethos Lending LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
40% of this company's filings
CA6UT2FL1PA1TN1OR1AZ1WA1

Ethos Lending LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2019
1
-66.7% vs 2015
02468 20152016201720182019 1

Top States

State Complaints
CA 6
UT 2
FL 1
PA 1
TN 1
OR 1
AZ 1
WA 1

Top Issues

Issue Complaints
Closing on a mortgage 6
Loan servicing, payments, escrow account 2
Credit decision / Underwriting 2
Application, originator, mortgage broker 2
Settlement process and costs 1
Applying for a mortgage or refinancing an existing mortgage 1
Trouble during payment process 1

Yearly Trend

Year Complaints Timely
2015 3 66.7%
2016 4 100%
2017 1 100%
2018 6 100%
2019 1 100%

Source: CFPB Consumer Complaint Database

Ethos Lending LLC filings cluster in one product

Ethos Lending LLC's 15 logged complaints stay concentrated: only 8 states show a filing. 60% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2019-03-07.

Ethos Lending LLC answers 93.3% of complaints inside the CFPB's tracked window and closes 53.3% with a written explanation. 46.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ethos Lending LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Ethos Lending LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Ethos Lending LLC (93.3% timely; 46.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration