CFPB · Single-product concentration
Esser, James & Associates
33 CFPB complaints · 100% in "Debt collection" · top issue Improper contact or sharing of info.
Esser, James & Associates: 100% of 33 CFPB complaints sit in "Debt collection". Timely 97% · relief 0%. Allegations, not findings.
- Single-product concentration
- -83.3% filings 2014 to 2017
CFPB relief outcome brief
CCDB company esser-james-associates
0% relief · 97% timely · 33 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Esser, James & Associates closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 33 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Esser, James & Associates complaint mix by product
- Debt collection 33 100.0% – 0% relief
How Esser, James & Associates's 33 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 33 |
Where Esser, James & Associates complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.2% of this company's filings
Esser, James & Associates falling annual filings
Annual filing volume from the CFPB public database
- 2017
- 1
- -83.3% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 5 |
| FL | 4 |
| PA | 4 |
| AL | 3 |
| TX | 2 |
| MA | 2 |
| NY | 2 |
| AZ | 1 |
| OK | 1 |
| NV | 1 |
| MI | 1 |
| NJ | 1 |
| VA | 1 |
| MD | 1 |
| OR | 1 |
| WA | 1 |
| MN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper contact or sharing of info | 9 |
| Communication tactics | 8 |
| Cont'd attempts collect debt not owed | 8 |
| Disclosure verification of debt | 3 |
| Taking/threatening an illegal action | 3 |
| False statements or representation | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 6 | 100% |
| 2015 | 14 | 100% |
| 2016 | 12 | 100% |
| 2017 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Esser, James & Associates filings cluster in one product
Esser, James & Associates's 33 logged complaints stay concentrated: only 17 states show a filing. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2017-01-04.
Esser, James & Associates answers 97% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper contact or sharing of info."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Esser, James & Associates.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Esser, James & Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 33.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Esser, James & Associates (97% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration