CFPB · Single-product concentration

Equity Loans LLC

108 CFPB complaints · 83.3% in "Mortgage" · top issue Trouble during payment process.

108 CFPB complaints

Equity Loans LLC: 83.3% of 108 CFPB complaints sit in "Mortgage". Timely 99.1% · relief 0.9%. Allegations, not findings.

  • Single-product concentration
  • +200% filings 2015 to 2026

CFPB relief outcome brief

CCDB company equity-loans-llc

0.9% relief · 99.1% timely · 108 filings · Mortgage

Nearest relief peer: Select Portfolio Servicing, Inc. (0.9% relief)

Equity Loans LLC (this)0.9%Capital Markets Cooporative,…8.3%Collection Associates, Ltd.0%Creditor's Collection Servic…0%Critical Resolution Mediatio…0%
Closed-with-relief % among Equity Loans LLC and nearest filing-volume peers

Equity Loans LLC closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Equity Loans LLC's 108 filings include narrative text

63% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Equity Loans LLC complaint mix by product

Total complaints: 108

Equity Loans LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 108 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 90 complaints (83.3%), resolution 1.1% Mortgage 83.3% Credit reporting: 9 complaints (8.3%), resolution 0.0% Credit reporting 8.3% Credit reporting,: 8 complaints (7.4%), resolution 0.0% Credit reporting, 7.4% Checking or: 1 complaints (0.9%), resolution 0.0%
  • Mortgage 90 83.3% 1% relief
  • Credit reporting 9 8.3% 0% relief
  • Credit reporting, 8 7.4% 0% relief
  • Checking or 1 0.9% 0% relief

How Equity Loans LLC's 108 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 90
Credit reporting or other personal consumer reports 9
Credit reporting, credit repair services, or other personal consumer reports 8
Checking or savings account 1

Where Equity Loans LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
27.8% of this company's filings
FL30GA13CA9MD8NJ5IL5TN4VA4

Equity Loans LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
3
+200% vs 2015
0510152025 201520162017201820192020202120222023202420252026 3

Top States

State Complaints
FL 30
GA 13
CA 9
MD 8
NJ 5
IL 5
TN 4
VA 4
TX 3
NY 3
NC 2
CO 2
CT 2
NV 2
WY 2
AL 2
MO 2
PA 2
MA 2
KY 1

Top Issues

Issue Complaints
Trouble during payment process 35
Closing on a mortgage 19
Applying for a mortgage or refinancing an existing mortgage 17
Struggling to pay mortgage 11
Improper use of your report 10
Incorrect information on your report 6
Application, originator, mortgage broker 3
Problem with a company's investigation into an existing problem 2
Settlement process and costs 2
Identity theft protection or other monitoring services 1
Problem with a lender or other company charging your account 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2016 3 100%
2017 9 100%
2018 4 100%
2019 1 100%
2020 8 100%
2021 10 100%
2022 18 94.4%
2023 21 100%
2024 17 100%
2025 13 100%
2026 3 100%

Source: CFPB Consumer Complaint Database

Equity Loans LLC filings cluster in one product

Equity Loans LLC's 108 logged complaints stay concentrated: only 25 states show a filing. 63% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-05-11.

Equity Loans LLC answers 99.1% of complaints inside the CFPB's tracked window and closes 97.2% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Equity Loans LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Equity Loans LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Equity Loans LLC (99.1% timely; 0.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration