CFPB · Single-product concentration
Creditor's Collection Service, Inc.
108 CFPB complaints · 88% in "Debt collection" · top issue Attempts to collect debt not owed.
Creditor's Collection Service, Inc.: 88% of 108 CFPB complaints sit in "Debt collection". Timely 98.1% · relief 0%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2013 to 2023
CFPB relief outcome brief
CCDB company creditor-s-collection-service-inc
0% relief · 98.1% timely · 108 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Creditor's Collection Service, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Creditor's Collection Service, Inc.'s 108 filings include narrative text
41.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Creditor's Collection Service, Inc. complaint mix by product
- Debt collection 95 88.0% – 0% relief
- Credit reporting, 12 11.1% – 0% relief
- Other financial 1 0.9% – 0% relief
How Creditor's Collection Service, Inc.'s 108 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 95 |
| Credit reporting, credit repair services, or other personal consumer reports | 12 |
| Other financial service | 1 |
Concentrated filing states for Creditor's Collection Service, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 53.7% of this company's filings
Creditor's Collection Service, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2023
- 1
- -66.7% vs 2013
Top States
| State | Complaints |
|---|---|
| VA | 58 |
| NC | 25 |
| FL | 6 |
| WV | 3 |
| PA | 2 |
| WI | 2 |
| NJ | 2 |
| CA | 2 |
| AZ | 1 |
| MA | 1 |
| OK | 1 |
| GA | 1 |
| TN | 1 |
| NY | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 23 |
| Written notification about debt | 19 |
| Communication tactics | 15 |
| Disclosure verification of debt | 13 |
| Cont'd attempts collect debt not owed | 12 |
| False statements or representation | 10 |
| Incorrect information on your report | 10 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Fraud or scam | 1 |
| Improper contact or sharing of info | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 9 | 100% |
| 2015 | 5 | 100% |
| 2016 | 13 | 84.6% |
| 2017 | 14 | 100% |
| 2018 | 16 | 100% |
| 2019 | 13 | 100% |
| 2020 | 16 | 100% |
| 2021 | 12 | 100% |
| 2022 | 6 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Creditor's Collection Service, Inc. filings cluster in one product
Creditor's Collection Service, Inc.'s 108 logged complaints stay concentrated: only 15 states show a filing. 41.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2023-04-06.
Creditor's Collection Service, Inc. answers 98.1% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Creditor's Collection Service, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Creditor's Collection Service, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 108.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Creditor's Collection Service, Inc. (98.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration