2026 data Public-data reference. official source

Creditor's Collection Service, Inc.

95 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

95 consumer complaints filed with the CFPB

This profile shows Creditor's Collection Service, Inc.'s complaint history from CFPB public records. 95 consumers have filed complaints since 2013. The company has a 97.9% timely response rate and has provided relief in 0% of cases.

95
Total Complaints
97.9%
Timely Response
7.4%
Disputed
0%
Relief Provided
13
States Active
2013
Since

Total complaints

95

Filed since 2013

Timely response

97.9%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 97.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Creditor's Collection Service, Inc. complaint mix by product

Total complaints: 95

Creditor's Collection Service, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 95 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 84 complaints (88.4%), resolution 0.0% Debt collection 88.4% Credit reporting,: 10 complaints (10.5%), resolution 0.0% Credit reporting, 10.5% Other financial: 1 complaints (1.1%), resolution 0.0%
  • Debt collection 84 88.4% 0% relief
  • Credit reporting, 10 10.5% 0% relief
  • Other financial 1 1.1% 0% relief

How Creditor's Collection Service, Inc.'s 95 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 84
Credit reporting, credit repair services, or other personal consumer reports 10
Other financial service 1

Top States

State Complaints
VA 51
NC 22
FL 6
WV 3
WI 2
NJ 2
PA 2
CA 1
AZ 1
NY 1
MA 1
TN 1
GA 1

Top Issues

Issue Complaints
Written notification about debt 18
Attempts to collect debt not owed 17
Disclosure verification of debt 13
Communication tactics 13
Cont'd attempts collect debt not owed 12
Incorrect information on your report 9
False statements or representation 8
Improper contact or sharing of info 1
Problem with a credit reporting company's investigation into an existing problem 1
Fraud or scam 1
Took or threatened to take negative or legal action 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 9 100%
2015 5 100%
2016 13 84.6%
2017 14 100%
2018 12 100%
2019 10 100%
2020 13 100%
2021 10 100%
2022 5 100%
2023 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Creditor's Collection Service, Inc.

Creditor's Collection Service, Inc. has accumulated 95 consumer complaints in the CFPB public database, with filings active across 13 U.S. states. Of those submissions, 32 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2023-04-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Creditor's Collection Service, Inc. reports a 97.9% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Written notification about debt".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Creditor's Collection Service, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Creditor's Collection Service, Inc. have?

Creditor's Collection Service, Inc. has received 95 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Creditor's Collection Service, Inc. respond to complaints on time?

Creditor's Collection Service, Inc. has a 97.9% timely response rate to CFPB complaints.

What is the most common complaint about Creditor's Collection Service, Inc.?

The most common issue reported against Creditor's Collection Service, Inc. is "Written notification about debt" in the "Debt collection" product category.

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