CFPB · Single-product concentration
Direct Lenders LLC
7 CFPB complaints · 85.7% in "Mortgage" · top issue Application, originator, mortgage broker.
Direct Lenders LLC: 85.7% of 7 CFPB complaints sit in "Mortgage". Timely 57.1% · relief 0%. Allegations, not findings.
- Single-product concentration
- -50% filings 2013 to 2024
CFPB relief outcome brief
CCDB company direct-lenders-llc
0% relief · 57.1% timely · 7 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Direct Lenders LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Direct Lenders LLC complaint mix by product
- Mortgage 6 85.7% – 0% relief
- Credit reporting 1 14.3% – 0% relief
How Direct Lenders LLC's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 6 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Direct Lenders LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 57.1% of this company's filings
Direct Lenders LLC falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -50% vs 2013
Top States
| State | Complaints |
|---|---|
| GA | 4 |
| OH | 1 |
| FL | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 2 |
| Credit decision / Underwriting | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 0% |
| 2014 | 1 | 100% |
| 2016 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2024 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Direct Lenders LLC filings cluster in one product
Direct Lenders LLC's 7 logged complaints stay concentrated: only 4 states show a filing. Only 28.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2024-12-16.
Direct Lenders LLC answers 57.1% of complaints inside the CFPB's tracked window and closes 85.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Direct Lenders LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Direct Lenders LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 57.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Direct Lenders LLC (57.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration