2026 data Public-data reference. official source

Flexible Finance, Inc.

153 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

PlainComplaint home → About this data

153 consumer complaints filed with the CFPB

This profile shows Flexible Finance, Inc.'s complaint history from CFPB public records. 153 consumers have filed complaints since 2022. The company has a 99.3% timely response rate and has provided relief in 2.6% of cases.

153
Total Complaints
99.3%
Timely Response
0%
Disputed
2.6%
Relief Provided
30
States Active
2022
Since

Total complaints

153

Filed since 2022

Timely response

99.3%

CFPB-tracked response window

Relief rate

2.6%

Closed with monetary or non-monetary relief

Timely response rate 99.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.6%
Industry median

Share closed with monetary or non-monetary relief.

Flexible Finance, Inc. complaint mix by product

Total complaints: 153

Flexible Finance, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 153 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 46 complaints (31.9%), resolution 2.2% Credit reporting 31.9% Debt collection: 27 complaints (18.8%), resolution 0.0% Debt collection 18.8% Money transfer,: 20 complaints (13.9%), resolution 0.0% Money transfer, 13.9% Credit reporting,: 18 complaints (12.5%), resolution 5.6% Credit reporting, 12.5% Payday loan,: 17 complaints (11.8%), resolution 5.9% Payday loan, 11.8% Checking or: 9 complaints (6.3%), resolution 0.0% Checking or 6.3% Payday loan,: 7 complaints (4.9%), resolution 14.3%
  • Credit reporting 46 31.9% – 2% relief
  • Debt collection 27 18.8% – 0% relief
  • Money transfer, 20 13.9% – 0% relief
  • Credit reporting, 18 12.5% – 6% relief
  • Payday loan, 17 11.8% – 6% relief
  • Checking or 9 6.3% – 0% relief
  • Payday loan, 7 4.9% – 14% relief

How Flexible Finance, Inc.'s 153 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 46
Debt collection 27
Money transfer, virtual currency, or money service 20
Credit reporting, credit repair services, or other personal consumer reports 18
Payday loan, title loan, personal loan, or advance loan 17
Checking or savings account 9
Payday loan, title loan, or personal loan 7
Credit card 4
Debt or credit management 4
Credit card or prepaid card 1

Top States

State Complaints
TX 47
GA 20
FL 13
NC 9
MI 6
CA 5
UT 4
NV 4
MD 4
AL 4
AZ 4
TN 3
IL 3
VA 3
CO 3
KY 2
NJ 2
OH 2
OR 2
NH 2

Top Issues

Issue Complaints
Incorrect information on your report 33
Improper use of your report 14
Attempts to collect debt not owed 11
Problem with a company's investigation into an existing problem 10
Problem when making payments 6
Written notification about debt 5
Problem with a credit reporting company's investigation into an existing problem 5
Problem with a lender or other company charging your account 5
Problem with a company's investigation into an existing issue 5
Other transaction problem 4
False statements or representation 4
Took or threatened to take negative or legal action 4
Confusing or misleading advertising or marketing 4
Unauthorized transactions or other transaction problem 3
Charged fees or interest you didn't expect 3
Other service problem 3
Getting the loan 3
Managing an account 3
Trouble accessing funds in your mobile or digital wallet 2
Problem with a purchase shown on your statement 2

Yearly Trend

Year Complaints Timely
2022 8 100%
2023 35 97.1%
2024 35 100%
2025 51 100%
2026 24 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Flexible Finance, Inc.

Flexible Finance, Inc. has accumulated 153 consumer complaints in the CFPB public database, with filings active across 30 U.S. states. Of those submissions, 56 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Flexible Finance, Inc. reports a 99.3% timely-response rate and has closed 97.4% of cases with a written explanation to the consumer. 2.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Flexible Finance, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Consumer Guides

Learn more about your rights and how to interpret complaint data.

How to Read Complaint Data
Understand what the numbers mean and how to compare companies fairly.
How to File a CFPB Complaint
Step-by-step guide to filing your own complaint with the CFPB.
Understanding Responses
What different CFPB response types mean for consumers.

Related Data

Explore additional financial data about companies, lenders, and institutions on our partner portals.

PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Flexible Finance, Inc. have?

Flexible Finance, Inc. has received 153 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Flexible Finance, Inc. respond to complaints on time?

Flexible Finance, Inc. has a 99.3% timely response rate to CFPB complaints.

What is the most common complaint about Flexible Finance, Inc.?

The most common issue reported against Flexible Finance, Inc. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

Read our methodology — how this data is sourced, computed, and verified.

Related

Browse all → | Rankings →