CFPB · Single-product concentration

Del Toro Loan Servicing, Inc

10 CFPB complaints · 70% in "Mortgage" · top issue Trouble during payment process.

10 CFPB complaints

Del Toro Loan Servicing, Inc: 70% of 10 CFPB complaints sit in "Mortgage". Timely 80% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2014 to 2025

CFPB relief outcome brief

CCDB company del-toro-loan-servicing-inc

0% relief · 80% timely · 10 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Del Toro Loan Servicing, Inc…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Del Toro Loan Servicing, Inc and nearest filing-volume peers

Del Toro Loan Servicing, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Coded fields dominate Del Toro Loan Servicing, Inc's 10 filings

Only 10% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.

Subscribe (RSS)
Timely response rate 80.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Del Toro Loan Servicing, Inc complaint mix by product

Total complaints: 10

Del Toro Loan Servicing, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 10 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 7 complaints (70.0%), resolution 0.0% Mortgage 70.0% Debt collection: 3 complaints (30.0%), resolution 0.0% Debt collection 30.0%
  • Mortgage 7 70.0% 0% relief
  • Debt collection 3 30.0% 0% relief

How Del Toro Loan Servicing, Inc's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 7
Debt collection 3

Concentrated filing states for Del Toro Loan Servicing, Inc

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
70% of this company's filings
CA7AE1WI1FL1

Del Toro Loan Servicing, Inc complaints by year

Annual filing volume from the CFPB public database

Trend in view
2025
1
0% vs 2014
0.511.522.5 20142017201820212022202320242025 1

Top States

State Complaints
CA 7
AE 1
WI 1
FL 1

Top Issues

Issue Complaints
Trouble during payment process 2
Closing on a mortgage 2
Struggling to pay mortgage 2
Loan servicing, payments, escrow account 1
Written notification about debt 1
Attempts to collect debt not owed 1
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2014 1 0%
2017 1 100%
2018 2 100%
2021 1 100%
2022 1 100%
2023 1 100%
2024 2 100%
2025 1 0%

Source: CFPB Consumer Complaint Database

Del Toro Loan Servicing, Inc filings cluster in one product

Del Toro Loan Servicing, Inc's 10 logged complaints stay concentrated: only 4 states show a filing. Only 10% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2025-08-11.

Del Toro Loan Servicing, Inc answers 80% of complaints inside the CFPB's tracked window and closes 90% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Del Toro Loan Servicing, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Del Toro Loan Servicing, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Del Toro Loan Servicing, Inc (80% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration