CFPB · Coded-category record
CreditSmart Holdings Inc
4 CFPB complaints · mostly coded fields (0% narrative) · top issue Charged upfront or unexpected fees.
CreditSmart Holdings Inc: only 0% of 4 filings carry narrative text, mostly coded fields. Timely 25% · relief 0%. Allegations, not findings.
- Coded-category record
- +200% filings 2025 to 2026
CFPB relief outcome brief
CCDB company creditsmart-holdings-inc
0% relief · 25% timely · 4 filings · Debt or credit management
Same-product relief peers
Nearest relief peer: National Debt Relief LLC (0% relief)
CreditSmart Holdings Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CreditSmart Holdings Inc complaint mix by product
- Debt or 2 50.0% – 0% relief
- Credit reporting 1 25.0% – 0% relief
- Checking or 1 25.0% – 0% relief
How CreditSmart Holdings Inc's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Checking or savings account | 1 |
Where CreditSmart Holdings Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- PR
- 25% of this company's filings
CreditSmart Holdings Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2025
Top States
| State | Complaints |
|---|---|
| PR | 1 |
| TN | 1 |
| CA | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged upfront or unexpected fees | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2025 | 1 | 0% |
| 2026 | 3 | 33.3% |
Source: CFPB Consumer Complaint Database
CreditSmart Holdings Inc's coded-category complaint ledger
CreditSmart Holdings Inc's 4 logged complaints stay concentrated: only 4 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2025 through 2026-06-23.
CreditSmart Holdings Inc answers 25% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Charged upfront or unexpected fees."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CreditSmart Holdings Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CreditSmart Holdings Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 25%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CreditSmart Holdings Inc (25% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Coded-category record