Total complaints
20
Filed since 2016
2026 data Public-data reference. official source
Creditors Specialty Service Inc
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows Creditors Specialty Service Inc's complaint history from CFPB public records. 20 consumers have filed complaints since 2016. The company has a 30% timely response rate and has provided relief in 5% of cases.
20
Total Complaints
30%
Timely Response
10%
Disputed
5%
Relief Provided
4
States Active
2016
Since
Timely response
30%
CFPB-tracked response window
Relief rate
5%
Closed with monetary or non-monetary relief
Timely response rate 30.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 5.0%
Industry median
Share closed with monetary or non-monetary relief.
Creditors Specialty Service Inc complaint mix by product
- Debt collection 18 90.0% – 6% relief
- Consumer Loan 1 5.0% – 0% relief
- Payday loan 1 5.0% – 0% relief
How Creditors Specialty Service Inc's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 18 |
| Consumer Loan | 1 |
| Payday loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 13 |
| OR | 4 |
| ID | 1 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 6 |
| Communication tactics | 3 |
| Took or threatened to take negative or legal action | 2 |
| Improper contact or sharing of info | 2 |
| Written notification about debt | 2 |
| Disclosure verification of debt | 1 |
| Problems when you are unable to pay | 1 |
| Charged fees or interest I didn't expect | 1 |
| False statements or representation | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 15 | 40% |
| 2017 | 4 | 0% |
| 2018 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Creditors Specialty Service Inc
Creditors Specialty Service Inc has accumulated 20 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2018-02-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Creditors Specialty Service Inc reports a 30% timely-response rate and has closed 70% of cases with a written explanation to the consumer. 5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 10% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Creditors Specialty Service Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Creditors Specialty Service Inc have?
Creditors Specialty Service Inc has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Creditors Specialty Service Inc respond to complaints on time?
Creditors Specialty Service Inc has a 30% timely response rate to CFPB complaints.
What is the most common complaint about Creditors Specialty Service Inc?
The most common issue reported against Creditors Specialty Service Inc is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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