CFPB · Single-product concentration
Creditors Specialty Service Inc
26 CFPB complaints · 92.3% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Creditors Specialty Service Inc: 92.3% of 26 CFPB complaints sit in "Debt collection". Timely 23.1% · relief 3.8%. Allegations, not findings.
- Single-product concentration
- -93.7% filings 2016 to 2021
CFPB relief outcome brief
CCDB company creditors-specialty-service-inc
3.8% relief · 23.1% timely · 26 filings · Debt collection
Same-product relief peers
Nearest relief peer: Merchants Acceptance Corp (3.8% relief)
Creditors Specialty Service Inc closes 3.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Creditors Specialty Service Inc's 26 filings include narrative text
69.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Creditors Specialty Service Inc complaint mix by product
- Debt collection 24 92.3% – 4% relief
- Consumer Loan 1 3.8% – 0% relief
- Payday loan 1 3.8% – 0% relief
How Creditors Specialty Service Inc's 26 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 24 |
| Consumer Loan | 1 |
| Payday loan | 1 |
Concentrated filing states for Creditors Specialty Service Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 61.5% of this company's filings
Creditors Specialty Service Inc falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 1
- -93.7% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 16 |
| OR | 4 |
| LA | 1 |
| KS | 1 |
| NY | 1 |
| ID | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 6 |
| Communication tactics | 5 |
| Took or threatened to take negative or legal action | 3 |
| Written notification about debt | 3 |
| False statements or representation | 2 |
| Improper contact or sharing of info | 2 |
| Disclosure verification of debt | 1 |
| Problems when you are unable to pay | 1 |
| Charged fees or interest I didn't expect | 1 |
| Taking/threatening an illegal action | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 16 | 37.5% |
| 2017 | 6 | 0% |
| 2018 | 2 | 0% |
| 2020 | 1 | 0% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Creditors Specialty Service Inc filings cluster in one product
Creditors Specialty Service Inc's 26 logged complaints stay concentrated: only 7 states show a filing. 69.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2021-04-07.
Creditors Specialty Service Inc answers 23.1% of complaints inside the CFPB's tracked window and closes 57.7% with a written explanation. 3.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Creditors Specialty Service Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Creditors Specialty Service Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 26.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 23.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Creditors Specialty Service Inc (23.1% timely; 3.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration