2026 data Public-data reference. official source

Creditly Corp.

20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

20 consumer complaints filed with the CFPB

This profile shows Creditly Corp.'s complaint history from CFPB public records. 20 consumers have filed complaints since 2023. The company has a 95% timely response rate and has provided relief in 70% of cases.

20
Total Complaints
95%
Timely Response
0%
Disputed
70%
Relief Provided
14
States Active
2023
Since

Total complaints

20

Filed since 2023

Timely response

95%

CFPB-tracked response window

Relief rate

70%

Closed with monetary or non-monetary relief

Timely response rate 95.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 70.0%
Industry median

Share closed with monetary or non-monetary relief.

Creditly Corp. complaint mix by product

Total complaints: 20

Creditly Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 14 complaints (70.0%), resolution 64.3% Payday loan, 70.0% Checking or: 3 complaints (15.0%), resolution 66.7% Checking or 15.0% Credit reporting: 1 complaints (5.0%), resolution 100.0% Debt or: 1 complaints (5.0%), resolution 100.0% Debt collection: 1 complaints (5.0%), resolution 100.0%
  • Payday loan, 14 70.0% 64% relief
  • Checking or 3 15.0% 67% relief
  • Credit reporting 1 5.0% 100% relief
  • Debt or 1 5.0% 100% relief
  • Debt collection 1 5.0% 100% relief

How Creditly Corp.'s 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 14
Checking or savings account 3
Credit reporting or other personal consumer reports 1
Debt or credit management 1
Debt collection 1

Top States

State Complaints
MO 3
CA 3
OH 2
FL 2
AL 1
PA 1
IA 1
NJ 1
OR 1
MI 1
MN 1
MS 1
MA 1
LA 1

Top Issues

Issue Complaints
Can't stop withdrawals from your bank account 6
Loan payment wasn't credited to your account 2
Problems receiving the advance 1
Closing an account 1
Charged fees or interest you didn't expect 1
Incorrect information on your report 1
Can't contact lender or servicer 1
Managing an account 1
Confusing or missing disclosures 1
Charged upfront or unexpected fees 1
Problem with a lender or other company charging your account 1
Problem with fraud alerts or security freezes 1
Attempts to collect debt not owed 1
Problem with the payoff process at the end of the loan 1

Yearly Trend

Year Complaints Timely
2023 1 100%
2024 2 100%
2025 10 100%
2026 7 85.7%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Creditly Corp.

Creditly Corp. has accumulated 20 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-03-24, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Creditly Corp. reports a 95% timely-response rate and has closed 30% of cases with a written explanation to the consumer. 70% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Can't stop withdrawals from your bank account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Creditly Corp.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Creditly Corp. have?

Creditly Corp. has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Creditly Corp. respond to complaints on time?

Creditly Corp. has a 95% timely response rate to CFPB complaints.

What is the most common complaint about Creditly Corp.?

The most common issue reported against Creditly Corp. is "Can't stop withdrawals from your bank account" in the "Payday loan, title loan, personal loan, or advance loan" product category.

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