CFPB · Narrative-heavy record

Creditly Corp.

38 CFPB complaints · 52.6% with narratives · top issue Can't stop withdrawals from your bank account.

38 CFPB complaints

Creditly Corp.: 52.6% of 38 filings include consumer narratives. Timely 97.4% · relief 57.9% · top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.

  • Narrative-heavy record
  • +2000% filings 2023 to 2026

CFPB relief outcome brief

CCDB company creditly-corp

57.9% relief · 97.4% timely · 38 filings · Payday loan, title loan, personal loan, or advance loan

Nearest relief peer: Lac Courte Oreilles Financial Services II (50.9% relief)

Creditly Corp. (this)57.9%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Creditly Corp. and nearest filing-volume peers

Creditly Corp. closes 57.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Creditly Corp.'s 38 filings include narrative text

52.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 97.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 57.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Creditly Corp. complaint mix by product

Total complaints: 38

Creditly Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 38 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 25 complaints (65.8%), resolution 52.0% Payday loan, 65.8% Checking or: 6 complaints (15.8%), resolution 66.7% Checking or 15.8% Debt or: 3 complaints (7.9%), resolution 66.7% Debt or 7.9% Debt collection: 1 complaints (2.6%), resolution 100.0% Credit reporting: 1 complaints (2.6%), resolution 100.0% Credit card: 1 complaints (2.6%), resolution 0.0% Money transfer,: 1 complaints (2.6%), resolution 100.0%
  • Payday loan, 25 65.8% 52% relief
  • Checking or 6 15.8% 67% relief
  • Debt or 3 7.9% 67% relief
  • Debt collection 1 2.6% 100% relief
  • Credit reporting 1 2.6% 100% relief
  • Credit card 1 2.6% 0% relief
  • Money transfer, 1 2.6% 100% relief

How Creditly Corp.'s 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 25
Checking or savings account 6
Debt or credit management 3
Debt collection 1
Credit reporting or other personal consumer reports 1
Credit card 1
Money transfer, virtual currency, or money service 1

Where Creditly Corp. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MO
15.8% of this company's filings
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Creditly Corp. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
21
+2000% vs 2023
0510152025 2023202420252026 21

Top States

State Complaints
MO 6
FL 5
CA 4
GA 2
MI 2
MA 2
OH 2
CO 2
PA 2
NJ 2
AL 1
IA 1
MS 1
LA 1
OR 1
MN 1
NY 1
TX 1
IL 1

Top Issues

Issue Complaints
Can't stop withdrawals from your bank account 9
Money was taken from your bank account on the wrong day or for the wrong amount 5
Charged fees or interest you didn't expect 2
Loan payment wasn't credited to your account 2
Problem with a lender or other company charging your account 2
Received a loan you didn't apply for 1
Didn't provide services promised 1
Attempts to collect debt not owed 1
Problems receiving the advance 1
Incorrect information on your report 1
Problem with customer service 1
Problem with a purchase shown on your statement 1
Confusing or missing disclosures 1
Managing an account 1
Unauthorized transactions or other transaction problem 1
Closing an account 1
Charged upfront or unexpected fees 1
Can't contact lender or servicer 1
Problem caused by your funds being low 1
Problem with fraud alerts or security freezes 1

Yearly Trend

Year Complaints Timely
2023 1 100%
2024 3 100%
2025 13 100%
2026 21 95.2%

Source: CFPB Consumer Complaint Database

Creditly Corp.'s narrative-rich complaint ledger

Creditly Corp.'s 38 logged complaints stay concentrated: only 19 states show a filing. 52.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-16.

Creditly Corp. answers 97.4% of complaints inside the CFPB's tracked window and closes 42.1% with a written explanation. 57.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Can't stop withdrawals from your bank account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Creditly Corp..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Creditly Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Creditly Corp. (97.4% timely; 57.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record