Creditly Corp.
38 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Creditly Corp. complaint mix by product
- Payday loan, 25 65.8% – 52% relief
- Checking or 6 15.8% – 67% relief
- Debt or 3 7.9% – 67% relief
- Debt collection 1 2.6% – 100% relief
- Credit reporting 1 2.6% – 100% relief
- Credit card 1 2.6% – 0% relief
- Money transfer, 1 2.6% – 100% relief
How Creditly Corp.'s 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 25 |
| Checking or savings account | 6 |
| Debt or credit management | 3 |
| Debt collection | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Credit card | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| MO | 6 |
| FL | 5 |
| CA | 4 |
| GA | 2 |
| MI | 2 |
| MA | 2 |
| OH | 2 |
| CO | 2 |
| PA | 2 |
| NJ | 2 |
| AL | 1 |
| IA | 1 |
| MS | 1 |
| LA | 1 |
| OR | 1 |
| MN | 1 |
| NY | 1 |
| TX | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Can't stop withdrawals from your bank account | 9 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 5 |
| Charged fees or interest you didn't expect | 2 |
| Loan payment wasn't credited to your account | 2 |
| Problem with a lender or other company charging your account | 2 |
| Received a loan you didn't apply for | 1 |
| Didn't provide services promised | 1 |
| Attempts to collect debt not owed | 1 |
| Problems receiving the advance | 1 |
| Incorrect information on your report | 1 |
| Problem with customer service | 1 |
| Problem with a purchase shown on your statement | 1 |
| Confusing or missing disclosures | 1 |
| Managing an account | 1 |
| Unauthorized transactions or other transaction problem | 1 |
| Closing an account | 1 |
| Charged upfront or unexpected fees | 1 |
| Can't contact lender or servicer | 1 |
| Problem caused by your funds being low | 1 |
| Problem with fraud alerts or security freezes | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 13 | 100% |
| 2026 | 21 | 95.2% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Creditly Corp.
Creditly Corp.'s 38 logged complaints stay concentrated: only 19 states show a filing on record. 52.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2023 through 2026-06-16.
Creditly Corp. answers 97.4% of complaints inside the CFPB's tracked window and closes 42.1% with a written explanation. 57.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Can't stop withdrawals from your bank account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Creditly Corp..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Creditly Corp. have?
38, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Creditly Corp. respond to complaints on time?
97.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Creditly Corp.?
"Can't stop withdrawals from your bank account", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.