CFPB · Single-product concentration

Credigy USA Corp.

144 CFPB complaints · 82.6% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

144 CFPB complaints

Credigy USA Corp.: 82.6% of 144 CFPB complaints sit in "Debt collection". Timely 99.3% · relief 0.7%. Allegations, not findings.

  • Single-product concentration
  • -90% filings 2013 to 2025

CFPB relief outcome brief

CCDB company credigy-usa-corp

0.7% relief · 99.3% timely · 144 filings · Debt collection

Nearest relief peer: Ad Astra Recovery Services Inc (0.7% relief)

Credigy USA Corp. (this)0.7%Armada Corp.0%Ascent Holding Co2.1%Med-1 Solutions, LLC0.7%Preferred Collection and Man…1.4%
Closed-with-relief % among Credigy USA Corp. and nearest filing-volume peers

Credigy USA Corp. closes 0.7% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 144 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 99.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Credigy USA Corp. complaint mix by product

Total complaints: 144

Credigy USA Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 144 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 119 complaints (83.2%), resolution 0.8% Debt collection 83.2% Consumer Loan: 8 complaints (5.6%), resolution 0.0% Credit reporting,: 5 complaints (3.5%), resolution 0.0% Vehicle loan: 4 complaints (2.8%), resolution 0.0% Credit card: 3 complaints (2.1%), resolution 0.0% Credit reporting: 3 complaints (2.1%), resolution 0.0% Payday loan,: 1 complaints (0.7%), resolution 0.0%
  • Debt collection 119 83.2% 1% relief
  • Consumer Loan 8 5.6% 0% relief
  • Credit reporting, 5 3.5% 0% relief
  • Vehicle loan 4 2.8% 0% relief
  • Credit card 3 2.1% 0% relief
  • Credit reporting 3 2.1% 0% relief
  • Payday loan, 1 0.7% 0% relief

How Credigy USA Corp.'s 144 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 119
Consumer Loan 8
Credit reporting, credit repair services, or other personal consumer reports 5
Vehicle loan or lease 4
Credit card 3
Credit reporting 3
Payday loan, title loan, personal loan, or advance loan 1
Payday loan, title loan, or personal loan 1

Where Credigy USA Corp. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
18.8% of this company's filings
CA27TX17GA9NY9NJ8CO6OH5AL5

Credigy USA Corp. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
3
-90% vs 2013
010203040 201320142015201620172018201920202021202220242025 3

Top States

State Complaints
CA 27
TX 17
GA 9
NY 9
NJ 8
CO 6
OH 5
AL 5
MA 4
KY 4
MD 4
FL 4
CT 3
SC 3
WA 3
MO 3
AZ 3
WI 3
PA 3
NV 2

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 34
Disclosure verification of debt 30
False statements or representation 13
Taking/threatening an illegal action 10
Attempts to collect debt not owed 9
Took or threatened to take negative or legal action 8
Written notification about debt 7
Communication tactics 7
Problems when you are unable to pay 6
Managing the loan or lease 3
Charged fees or interest you didn't expect 2
Problems at the end of the loan or lease 2
Incorrect information on credit report 2
Incorrect information on your report 2
Problem with a credit reporting company's investigation into an existing problem 2
Delinquent account 1
Credit reporting company's investigation 1
Identity theft / Fraud / Embezzlement 1
Other 1
Managing the line of credit 1

Yearly Trend

Year Complaints Timely
2013 30 96.7%
2014 30 100%
2015 26 100%
2016 14 100%
2017 15 100%
2018 4 100%
2019 10 100%
2020 6 100%
2021 3 100%
2022 2 100%
2024 1 100%
2025 3 100%

Source: CFPB Consumer Complaint Database

Credigy USA Corp. filings cluster in one product

Credigy USA Corp.'s 144 logged complaints stay concentrated: only 35 states show a filing. Only 31.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-08-11.

Credigy USA Corp. answers 99.3% of complaints inside the CFPB's tracked window and closes 99.3% with a written explanation. 0.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credigy USA Corp..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Credigy USA Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Credigy USA Corp. (99.3% timely; 0.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration