Total complaints
94
Filed since 2022
94 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
94 consumer complaints filed with the CFPB
This profile shows Loqbox US Inc's complaint history from CFPB public records. 94 consumers have filed complaints since 2022. The company has a 62.8% timely response rate and has provided relief in 2.1% of cases.
Total complaints
94
Filed since 2022
Timely response
62.8%
CFPB-tracked response window
Relief rate
2.1%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Loqbox US Inc's 94 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 48 |
| Debt collection | 17 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Payday loan, title loan, personal loan, or advance loan | 7 |
| Credit card | 5 |
| Payday loan, title loan, or personal loan | 3 |
| Debt or credit management | 2 |
| Checking or savings account | 1 |
| State | Complaints |
|---|---|
| NY | 18 |
| TX | 13 |
| GA | 11 |
| FL | 10 |
| MI | 7 |
| MA | 6 |
| NJ | 4 |
| WI | 4 |
| IL | 3 |
| VA | 3 |
| TN | 3 |
| DC | 2 |
| NC | 2 |
| KY | 1 |
| PA | 1 |
| OH | 1 |
| MD | 1 |
| CT | 1 |
| CA | 1 |
| AR | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 39 |
| Improper use of your report | 16 |
| Attempts to collect debt not owed | 12 |
| Problem with a company's investigation into an existing problem | 5 |
| Getting a credit card | 3 |
| False statements or representation | 3 |
| Problem when making payments | 2 |
| Getting the loan | 2 |
| Fraud or scam | 2 |
| Took or threatened to take negative or legal action | 2 |
| Struggling to pay your loan | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Didn't provide services promised | 1 |
| Closing an account | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Problem with customer service | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 6 | 100% |
| 2023 | 26 | 65.4% |
| 2024 | 31 | 77.4% |
| 2025 | 22 | 36.4% |
| 2026 | 9 | 44.4% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Loqbox US Inc has accumulated 94 consumer complaints in the CFPB public database, with filings active across 20 U.S. states. Of those submissions, 25 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Loqbox US Inc reports a 62.8% timely-response rate and has closed 95.7% of cases with a written explanation to the consumer. 2.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Loqbox US Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Loqbox US Inc has received 94 consumer complaints filed with the Consumer Financial Protection Bureau.
Loqbox US Inc has a 62.8% timely response rate to CFPB complaints.
The most common issue reported against Loqbox US Inc is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.