CFPB · Narrative-heavy record

Loqbox US Inc

125 CFPB complaints · 44% with narratives · top issue Incorrect information on your report.

125 CFPB complaints

Loqbox US Inc: 44% of 125 filings include consumer narratives. Timely 65.6% · relief 1.6% · top product Credit reporting or other personal consumer reports. Allegations, not findings.

  • Narrative-heavy record
  • +57.1% filings 2022 to 2026

CFPB relief outcome brief

CCDB company loqbox-us-inc

1.6% relief · 65.6% timely · 125 filings · Credit reporting or other personal consumer reports

Nearest relief peer: Opportunity Fund (1.7% relief)

Loqbox US Inc (this)1.6%First Home Mortgage Corporat…2.4%MST Financial Services, L.L.…17.6%On-Site Manager, Inc.5.6%Stallings Financial Group, I…0.8%
Closed-with-relief % among Loqbox US Inc and nearest filing-volume peers

Loqbox US Inc closes 1.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Loqbox US Inc's 125 filings include narrative text

44% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 65.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Loqbox US Inc complaint mix by product

Total complaints: 125

Loqbox US Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 125 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 68 complaints (55.7%), resolution 1.5% Credit reporting 55.7% Debt collection: 19 complaints (15.6%), resolution 0.0% Debt collection 15.6% Credit reporting,: 17 complaints (13.9%), resolution 5.9% Credit reporting, 13.9% Payday loan,: 8 complaints (6.6%), resolution 0.0% Payday loan, 6.6% Credit card: 5 complaints (4.1%), resolution 0.0% Payday loan,: 3 complaints (2.5%), resolution 0.0% Checking or: 2 complaints (1.6%), resolution 0.0%
  • Credit reporting 68 55.7% 2% relief
  • Debt collection 19 15.6% 0% relief
  • Credit reporting, 17 13.9% 6% relief
  • Payday loan, 8 6.6% 0% relief
  • Credit card 5 4.1% 0% relief
  • Payday loan, 3 2.5% 0% relief
  • Checking or 2 1.6% 0% relief

How Loqbox US Inc's 125 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 68
Debt collection 19
Credit reporting, credit repair services, or other personal consumer reports 17
Payday loan, title loan, personal loan, or advance loan 8
Credit card 5
Payday loan, title loan, or personal loan 3
Checking or savings account 2
Debt or credit management 2
Credit card or prepaid card 1

Where Loqbox US Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
17.6% of this company's filings
NY22FL20TX16GA12MI8VA6MA6IL5

Loqbox US Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
11
+57.1% vs 2022
01020304050 20222023202420252026 11

Top States

State Complaints
NY 22
FL 20
TX 16
GA 12
MI 8
VA 6
MA 6
IL 5
NJ 4
WI 4
DC 3
TN 3
OH 2
NC 2
KY 2
LA 1
OK 1
AR 1
PA 1
SC 1

Top Issues

Issue Complaints
Incorrect information on your report 52
Improper use of your report 24
Attempts to collect debt not owed 12
Problem with a company's investigation into an existing problem 9
Getting a credit card 4
Took or threatened to take negative or legal action 3
False statements or representation 3
Problem with a credit reporting company's investigation into an existing problem 2
Closing an account 2
Problem with customer service 2
Getting the loan 2
Problem when making payments 2
Fraud or scam 2
Problem with the payoff process at the end of the loan 1
Credit monitoring or identity theft protection services 1
Didn't provide services promised 1
Struggling to pay your loan 1
Written notification about debt 1
Problem with fraud alerts or security freezes 1

Yearly Trend

Year Complaints Timely
2022 7 100%
2023 37 67.6%
2024 42 81%
2025 28 42.9%
2026 11 36.4%

Source: CFPB Consumer Complaint Database

Loqbox US Inc's narrative-rich complaint ledger

Loqbox US Inc's 125 logged complaints stay concentrated: only 24 states show a filing. 44% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-05-29.

Loqbox US Inc answers 65.6% of complaints inside the CFPB's tracked window and closes 97.6% with a written explanation. 1.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Loqbox US Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Loqbox US Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Loqbox US Inc (65.6% timely; 1.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record