CFPB · Single-product concentration
Compass Recovery Group, LLC
68 CFPB complaints · 95.6% in "Debt collection" · top issue Communication tactics.
Compass Recovery Group, LLC: 95.6% of 68 CFPB complaints sit in "Debt collection". Timely 98.5% · relief 0%. Allegations, not findings.
- Single-product concentration
- -40% filings 2018 to 2026
CFPB relief outcome brief
CCDB company compass-recovery-group-llc
0% relief · 98.5% timely · 68 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Compass Recovery Group, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Compass Recovery Group, LLC's 68 filings include narrative text
57.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Compass Recovery Group, LLC complaint mix by product
- Debt collection 65 95.6% – 0% relief
- Credit card 1 1.5% – 0% relief
- Debt or 1 1.5% – 0% relief
- Payday loan, 1 1.5% – 0% relief
How Compass Recovery Group, LLC's 68 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 65 |
| Credit card | 1 |
| Debt or credit management | 1 |
| Payday loan, title loan, or personal loan | 1 |
Where Compass Recovery Group, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 11.8% of this company's filings
Compass Recovery Group, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- -40% vs 2018
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| FL | 7 |
| TX | 6 |
| NY | 5 |
| MD | 4 |
| NC | 4 |
| PA | 3 |
| VA | 2 |
| OH | 2 |
| SC | 2 |
| AZ | 2 |
| GA | 2 |
| IN | 2 |
| AL | 2 |
| TN | 2 |
| MO | 2 |
| IL | 2 |
| WA | 2 |
| MA | 2 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 22 |
| Threatened to contact someone or share information improperly | 16 |
| Took or threatened to take negative or legal action | 14 |
| False statements or representation | 6 |
| Written notification about debt | 4 |
| Attempts to collect debt not owed | 2 |
| Electronic communications | 1 |
| Struggling to pay your bill | 1 |
| Didn't provide services promised | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 5 | 100% |
| 2019 | 7 | 100% |
| 2020 | 10 | 90% |
| 2021 | 12 | 100% |
| 2022 | 6 | 100% |
| 2023 | 9 | 100% |
| 2024 | 5 | 100% |
| 2025 | 11 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Compass Recovery Group, LLC filings cluster in one product
Compass Recovery Group, LLC's 68 logged complaints stay concentrated: only 24 states show a filing. 57.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-06-09.
Compass Recovery Group, LLC answers 98.5% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Compass Recovery Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Compass Recovery Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 68.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Compass Recovery Group, LLC (98.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration