Total complaints
25
Filed since 2012
2026 data Public-data reference. official source
COASTAL STATES MORTGAGE CORPORATION
25 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
25 consumer complaints filed with the CFPB
This profile shows COASTAL STATES MORTGAGE CORPORATION's complaint history from CFPB public records. 25 consumers have filed complaints since 2012. The company has a 84% timely response rate and has provided relief in 12% of cases.
25
Total Complaints
84%
Timely Response
12%
Disputed
12%
Relief Provided
17
States Active
2012
Since
Timely response
84%
CFPB-tracked response window
Relief rate
12%
Closed with monetary or non-monetary relief
Timely response rate 84.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 12.0%
Industry median
Share closed with monetary or non-monetary relief.
COASTAL STATES MORTGAGE CORPORATION complaint mix by product
- Mortgage 25 100.0% – 12% relief
How COASTAL STATES MORTGAGE CORPORATION's 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 25 |
Top States
| State | Complaints |
|---|---|
| FL | 4 |
| NC | 3 |
| IA | 2 |
| AZ | 2 |
| WY | 2 |
| ID | 1 |
| MT | 1 |
| MI | 1 |
| WI | 1 |
| MA | 1 |
| OH | 1 |
| GA | 1 |
| WA | 1 |
| NY | 1 |
| KS | 1 |
| KY | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 22 |
| Loan modification,collection,foreclosure | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 24 | 87.5% |
| 2013 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About COASTAL STATES MORTGAGE CORPORATION
COASTAL STATES MORTGAGE CORPORATION has accumulated 25 consumer complaints in the CFPB public database, with filings active across 17 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2013-10-15, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, COASTAL STATES MORTGAGE CORPORATION reports a 84% timely-response rate and has closed 84% of cases with a written explanation to the consumer. 12% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 12% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan servicing, payments, escrow account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating COASTAL STATES MORTGAGE CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does COASTAL STATES MORTGAGE CORPORATION have?
COASTAL STATES MORTGAGE CORPORATION has received 25 consumer complaints filed with the Consumer Financial Protection Bureau.
Does COASTAL STATES MORTGAGE CORPORATION respond to complaints on time?
COASTAL STATES MORTGAGE CORPORATION has a 84% timely response rate to CFPB complaints.
What is the most common complaint about COASTAL STATES MORTGAGE CORPORATION?
The most common issue reported against COASTAL STATES MORTGAGE CORPORATION is "Loan servicing, payments, escrow account" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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