CFPB · Single-product concentration
Coastal States Mortgage Corporation
25 CFPB complaints · 100% in "Mortgage" · top issue Loan servicing, payments, escrow account.
Coastal States Mortgage Corporation: 100% of 25 CFPB complaints sit in "Mortgage". Timely 84% · relief 12%. Allegations, not findings.
- Single-product concentration
- -95.8% filings 2012 to 2013
CFPB relief outcome brief
CCDB company coastal-states-mortgage-corporation
12% relief · 84% timely · 25 filings · Mortgage
Same-product relief peers
Nearest relief peer: Gmfs, LLC (11.8% relief)
Coastal States Mortgage Corporation closes 12% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Coastal States Mortgage Corporation complaint mix by product
- Mortgage 25 100.0% – 12% relief
How Coastal States Mortgage Corporation's 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 25 |
Where Coastal States Mortgage Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 16% of this company's filings
Coastal States Mortgage Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2013
- 1
- -95.8% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 4 |
| NC | 3 |
| WY | 2 |
| IA | 2 |
| AZ | 2 |
| GA | 1 |
| KY | 1 |
| WA | 1 |
| WI | 1 |
| MA | 1 |
| OH | 1 |
| LA | 1 |
| KS | 1 |
| MT | 1 |
| ID | 1 |
| NY | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 22 |
| Loan modification,collection,foreclosure | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 24 | 87.5% |
| 2013 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Coastal States Mortgage Corporation filings cluster in one product
Coastal States Mortgage Corporation's 25 logged complaints stay concentrated: only 17 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2013-10-15.
Coastal States Mortgage Corporation answers 84% of complaints inside the CFPB's tracked window and closes 84% with a written explanation. 12% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Coastal States Mortgage Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Coastal States Mortgage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 25.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 84%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Coastal States Mortgage Corporation (84% timely; 12% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration