Total complaints
29
Filed since 2015
29 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
29 consumer complaints filed with the CFPB
This profile shows City Enterprises, LLC's complaint history from CFPB public records. 29 consumers have filed complaints since 2015. The company has a 89.7% timely response rate and has provided relief in 6.9% of cases.
Total complaints
29
Filed since 2015
Timely response
89.7%
CFPB-tracked response window
Relief rate
6.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How City Enterprises, LLC's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 12 |
| Debt collection | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Credit reporting or other personal consumer reports | 4 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| TN | 17 |
| AL | 6 |
| FL | 2 |
| MS | 1 |
| TX | 1 |
| VA | 1 |
| Issue | Complaints |
|---|---|
| Struggling to pay your loan | 6 |
| Incorrect information on your report | 6 |
| Improper use of your report | 3 |
| Managing the loan or lease | 2 |
| Communication tactics | 2 |
| Problems at the end of the loan or lease | 2 |
| False statements or representation | 1 |
| Attempts to collect debt not owed | 1 |
| Written notification about debt | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problems when you are unable to pay | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Took or threatened to take negative or legal action | 1 |
| Disclosure verification of debt | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 5 | 60% |
| 2022 | 5 | 100% |
| 2023 | 7 | 85.7% |
| 2024 | 1 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
City Enterprises, LLC has accumulated 29 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 17 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2025-12-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, City Enterprises, LLC reports a 89.7% timely-response rate and has closed 93.1% of cases with a written explanation to the consumer. 6.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Struggling to pay your loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating City Enterprises, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
City Enterprises, LLC has received 29 consumer complaints filed with the Consumer Financial Protection Bureau.
City Enterprises, LLC has a 89.7% timely response rate to CFPB complaints.
The most common issue reported against City Enterprises, LLC is "Struggling to pay your loan" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.